Complimentary Inspections $0 Quotes

Our $0 Call Out Fee Promise

Why Do We Have No Call Out Fee?

Proximity Plumbing is local, we know the expectations and the fears from upcoming clients who have the general negative stigma surrounding our trade and being ripped off. We back our level of service so much and appreciate that first impressions count so we ensure no obligation and $0 Call Out. 

We can also afford to do this as we are local and attending your job isn’t going to take long as we are usually servicing the needs of our community. Once we are onsite, we provide a quote for your plumbing, gas fitting, hot water, or blocked drain services. Often there is more than one way to tackle any issue, so we even go to the effort of providing more than one option for each service. 

Providing great service, quality workmanship, and expert advice to our customers is the top priority for Proximity Plumbing. ‘$0 call-out fee’ means that we do not charge you to arrive at your door, between business hours (8am to 5pm, Monday to Friday). Before we start any work, an upfront fixed price will be discussed, this ensures no surprises or hidden costs at the end of each job.

  

 What to ask your tradie about call-out fees

 

1. How much is the call-out fee and is there a minimum charge for time? 

 

This should be one of your very first questions. It’s important you know the tradesperson’s fee schedule before they come to your property so you’re clear from the outset. 

2. What does your call-out fee cover? 

 

Find out exactly what’s included. Some call-out fees just cover the cost of the tradesperson to show up at your door, others might include 10–15 minutes of labour, or you might have to pay more to get a diagnosis before service. 

3. Can I please get it in writing?

 

‘I said, you said…’ doesn’t always play out well. Get the business to supply a written quote before starting work, to avoid any confusion or financial or legal dispute down the track.

Check Out The 5 Star Reviews from Our Eastern Suburbs Clients

Great fast professional service. Needed an emergency job fixed late at night and Josh arrived quickly and sorted it promptly and professionally. Would highly recommend Proximity Plumbing.
Chris O'Brien
Chris O'Brien
12:52 28 May 20
First day of using proximity privately (have worked with them at a strata property in the past) and they have been courteous, prompt, clear in their diagnosis and very efficient so far. Sadly our issue will take several days and thousands of dollars to fix- I have trust in proximity to not be the cheapest but to offset that with a heightened duty of care and quality of workmanship I wouldn’t get elsewhere.
Tom Butler
Tom Butler
09:06 25 May 20
Josh from proximity Plumbing was on time,, well presented and polite, and workmanship very good. Work areas were left clean and tidy as well. Thoroughly recommend him.
Marion Foster
Marion Foster
05:11 25 May 20
James was polite, professional and friendly and explained the process of his work very clearly and got the job done quickly. I am very impressed with the service and will definitely call on Proximity Plumbing again for all our plumbing needs.
Daniella Slaughter
Daniella Slaughter
05:47 24 Apr 20
Very happy with the work undertaken by James from Proximity. Found him to be punctual and professional, assessing the plumbing issues with our toilet & provided two options. With issue now fixed happy to recommend Proximity, thank you James
David Gee
David Gee
02:45 16 Apr 20
Great service from James at Proximity Plumbing. On time, provided several options to fix the issue also sorted out a plumbing problem in the bathroom we had been trying to fix for a while. Will definitely be using Proximity again. Thanks James.
Sharon Thorpe
Sharon Thorpe
22:35 02 Apr 20
Josh was friendly, professional and efficient. He answered all my questions and explained what the issues were and how he was addressing them (in layman’s terms!). 10/10 would recommend ????⚒✨
Aivan Nguyen
Aivan Nguyen
22:13 09 Mar 20
Proximity are a very friendly and reactive team. They take on bookings very quickly and at a fair price. As a property management company we have lots of jobs that need a quick and professional response and they deliver every time. The team at proximity never let us down! Would 100% recommend their services.
I’ve managed to secure this company as our preferred trade for our high end boutique property management business and the level of professionalism and client care is unrivalled. Highly recommend and proud to have these guys representing our office! Thank PP you guys are brilliant ????????
Di Dishade
Di Dishade
08:58 27 Feb 20
I rang Proximity Plumbing yesterday about my leaking toilet, they fit me in that same day and solved the problem within half an hour. Josh was brilliant, very knowledgeable and did a great job. Thank you so much Josh and I would definitely recommend them, as good plumbers are like gold dust.
Harvey Taylor
Harvey Taylor
08:37 19 Feb 20
James was punctual, friendly, professional and easy to have around. After quoting the job he explained the process very clearly and was accommodating to further ideas we had. He fitted a whole new shower unit, re-tiled the area, finished to an excellent standard and within the set time frame. I would absolutely use Proximity Plumbing again, excellent customer service and responsiveness with top quality results.
Emma R
Emma R
10:22 18 Feb 20
This is the third time that I have used proximity plumbing, previously they had dealt with a leaking kitchen tap and installed a new thermostatic valve to my property. This time they fitted a new modern stylish toilet as the old one had cracked at the base causing a potential hazard to myself and my children. Their work was completed to a high standard and are always reliable, punctual, conscientious and a true pleasure to have around working in my home. I would absolutely recommend Proximity Plumbing and Williams’s services.
Henry G
Henry G
08:39 16 Feb 20
I am impressed by the efficiency of response by Will from Proximity Plumbing. He attended to my urgent call out within an hour of my phone call on a Saturday. The service was professional and thorough. I highly recommend Proximity Plumbing.Cara Freeman Potts Point
Cara Freeman
Cara Freeman
02:06 18 Jan 20
I could not recommend Proximity Plumbing highly enough. From the initial call to Emily, arranging a same-day callout to the punctual, professional and attentive work from James in fixing my kitchen mixer. I can confidently say I will be using you again and won't hesitate to recommend your services. Thank you for an awesome job!
Rosanne Vartuli
Rosanne Vartuli
10:03 10 Dec 19
I never normally write reviews but I couldn't not after the great experience with these guys! The guys at Proximity Plumbing are amazing! From the phone call to getting one of the guys to my salon when my plumbing was down, was so quick & effortless. Who knew plumbers were so lovely & well mannered! Thank you guys for the follow up and customer service. And thank you for being so proactive & responsive!
Missy Veyret
Missy Veyret
23:29 02 Dec 19
I used Proximity plumbing a few weeks ago. Absolutely excellent service and really could not be happier. Prompt response times to messages. Arrived on time, super helpful, the shower was fixed in no time. I would highly recommend them for their service and professionalism. Good punctual tradies/ plumbers are very hard to find, so delighted with proximity. I will definitely recommend to friends and family and use you guys again if and when needed.
Anna Grant
Anna Grant
09:29 20 Nov 19
So happy with whole entire process of calling Proximity plumbing. Helpful, informative and friendly staff. Super fast call out time. Clean and thorough service. Have all ready recommended Proximity Plumbing to so many others. Nice to have good honest trades people who actually know what they are doing.
Jane Lea
Jane Lea
20:00 19 Nov 19
I had a burst pipe in my place in darling point, I called Will from Proximity Plumbing after hours & he was there in 20 minutes, the boys did a fantastic job- very polite, efficient & cleaned up after themselves. I will continue using Will & his team at Proximity plumbing as I believe in supporting local businesses!
Adrian Servos
Adrian Servos
19:24 18 Nov 19
William of Proximity Plumbing ticked all the boxes. He arrived on time, enthusiastic and courteous, but most of all knowledgeable. He cleared our blocked sewer in a timely and professional manner and was happy to answer my questions regarding this issue reoccurring. I have all confidence in recommending Proximity Plumbing.
Dean Ryan
Dean Ryan
02:01 18 Nov 19
William & Emily were super easy to work with. They squeezed me in for a last minute appointment and I am very happy with the result. William is kind, polite and explained all the ins and outs of what he was doing to me, which I really appreciated. We just moved into a new place and will happily use William as our preferred plumber going forward. Thanks guys!!
Marisa Warren
Marisa Warren
02:58 15 Nov 19
James was fast, efficient and knowledgeable...... He had a great low cost solution to a plumbing problem. Anyone willing to crawl under my house deserves 5 stars
Tim Ward
Tim Ward
21:59 14 Nov 19
the guys from proximity are amazing! the customer service as well as the workmanship is 100%. From the minute you call till the time they leave, you get the best! They are amazing for emergency situations as well as long term remedial treatments. Highly recommend !
vaia pappas
vaia pappas
07:40 22 Oct 19

Speak To One Of Our Friendly Plumbing Experts Today

Proximity Plumbing have been serving Sydney’s Eastern Suburbs for over 10 years. In that time, we have earned a reputation for being honest, reliable and affordable. We pride ourselves on our workmanship, our skills and knowledge, but most of all on how we treat our customers. 

If you are looking for an expert plumber to help you solve your plumbing problems, then feel free to reach out for a obligation free quote. 

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