Proximity Plumbing Are Your Eastern Suburbs Local Plumbers, And Are Ready To Help You With Your Plumbing Problems, 24/7.
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February 24, 2020, 9:54 AM

Our $0 Call Out Fee Promise

Why Do We Have No Call Out Fee?

Proximity Plumbing is local, we know the expectations and the fears from upcoming clients who have the general negative stigma surrounding our trade and being ripped off. We back our level of service so much and appreciate that first impressions count so we ensure no obligation and $0 Call Out. 

We can also afford to do this as we are local and attending your job isn’t going to take long as we are usually servicing the needs of our community. Once we are onsite, we provide a quote for your plumbing, gas fitting, hot water, or blocked drain services. Often there is more than one way to tackle any issue, so we even go to the effort of providing more than one option for each service. 

Providing great service, quality workmanship, and expert advice to our customers is the top priority for Proximity Plumbing. ‘$0 call-out fee’ means that we do not charge you to arrive at your door, between business hours (8am to 5pm, Monday to Friday). Before we start any work, an upfront fixed price will be discussed, this ensures no surprises or hidden costs at the end of each job.

  

 What to ask your tradie about call-out fees

 

1. How much is the call-out fee and is there a minimum charge for time? 

 

This should be one of your very first questions. It’s important you know the tradesperson’s fee schedule before they come to your property so you’re clear from the outset. 

2. What does your call-out fee cover? 

 

Find out exactly what’s included. Some call-out fees just cover the cost of the tradesperson to show up at your door, others might include 10–15 minutes of labour, or you might have to pay more to get a diagnosis before service. 

3. Can I please get it in writing?

 

‘I said, you said…’ doesn’t always play out well. Get the business to supply a written quote before starting work, to avoid any confusion or financial or legal dispute down the track.

Check Out The 5 Star Reviews from Our Eastern Suburbs Clients

I am impressed by the efficiency of response by Will from Proximity Plumbing. He attended to my urgent call out within an hour of my phone call on a Saturday. The service was professional and thorough. I highly recommend Proximity Plumbing.Cara Freeman Potts Point
Cara Freeman
Cara Freeman
02:06 18 Jan 20
I could not recommend Proximity Plumbing highly enough. From the initial call to Emily, arranging a same-day callout to the punctual, professional and attentive work from James in fixing my kitchen mixer. I can confidently say I will be using you again and won't hesitate to recommend your services. Thank you for an awesome job!
Rosanne Vartuli
Rosanne Vartuli
10:03 10 Dec 19
I never normally write reviews but I couldn't not after the great experience with these guys! The guys at Proximity Plumbing are amazing! From the phone call to getting one of the guys to my salon when my plumbing was down, was so quick & effortless. Who knew plumbers were so lovely & well mannered! Thank you guys for the follow up and customer service. And thank you for being so proactive & responsive!
Missy Veyret
Missy Veyret
23:29 02 Dec 19
I used Proximity plumbing a few weeks ago. Absolutely excellent service and really could not be happier. Prompt response times to messages. Arrived on time, super helpful, the shower was fixed in no time. I would highly recommend them for their service and professionalism. Good punctual tradies/ plumbers are very hard to find, so delighted with proximity. I will definitely recommend to friends and family and use you guys again if and when needed.
Anna Grant
Anna Grant
09:29 20 Nov 19
So happy with whole entire process of calling Proximity plumbing. Helpful, informative and friendly staff. Super fast call out time. Clean and thorough service. Have all ready recommended Proximity Plumbing to so many others. Nice to have good honest trades people who actually know what they are doing.
Jane Lea
Jane Lea
20:00 19 Nov 19
I had a burst pipe in my place in darling point, I called Will from Proximity Plumbing after hours & he was there in 20 minutes, the boys did a fantastic job- very polite, efficient & cleaned up after themselves. I will continue using Will & his team at Proximity plumbing as I believe in supporting local businesses!
Adrian Servos
Adrian Servos
19:24 18 Nov 19
William of Proximity Plumbing ticked all the boxes. He arrived on time, enthusiastic and courteous, but most of all knowledgeable. He cleared our blocked sewer in a timely and professional manner and was happy to answer my questions regarding this issue reoccurring. I have all confidence in recommending Proximity Plumbing.
Dean Ryan
Dean Ryan
02:01 18 Nov 19
William & Emily were super easy to work with. They squeezed me in for a last minute appointment and I am very happy with the result. William is kind, polite and explained all the ins and outs of what he was doing to me, which I really appreciated. We just moved into a new place and will happily use William as our preferred plumber going forward. Thanks guys!!
Marisa Warren
Marisa Warren
02:58 15 Nov 19
James was fast, efficient and knowledgeable...... He had a great low cost solution to a plumbing problem. Anyone willing to crawl under my house deserves 5 stars
Tim Ward
Tim Ward
21:59 14 Nov 19
the guys from proximity are amazing! the customer service as well as the workmanship is 100%. From the minute you call till the time they leave, you get the best! They are amazing for emergency situations as well as long term remedial treatments. Highly recommend !
vaia pappas
vaia pappas
07:40 22 Oct 19

Speak To One Of Our Friendly Plumbing Experts Today

Proximity Plumbing have been serving Sydney’s Eastern Suburbs for over 10 years. In that time, we have earned a reputation for being honest, reliable and affordable. We pride ourselves on our workmanship, our skills and knowledge, but most of all on how we treat our customers. 

If you are looking for an expert plumber to help you solve your plumbing problems, then feel free to reach out for a obligation free quote. 

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