Our Promise To You!
We promise to create a reliable service that surpasses your expectations.
You never have to worry about surprises.
On all jobs, our friendly technicians attend site, work out what needs to be done, and provide you with a No-Obligation, Upfront, Fixed Price for your job.
Never worry about ‘bill shock’ or having to watch the clock to make sure we’re efficient.
If you are happy with the price and service, simply give us the go-ahead and we’ll get straight to work.
Are You Interested In A Complimentary Quote?
Why 97% of customers refer
us to family and friends
Our friendly staff will call you to make a booking on your desired day and time.
We offer a two-hour window, so you’re not waiting around all day.
Our tradesmen will call you 30 minutes before arrival to introduce themselves, so you are aware whom to expect on arrival.
All tradesmen arrive in clean, sign-written vehicles and are dressed in smart, branded Proximity Plumbing uniform so they are easy to identify.
Tradesmen will first introduce themselves and take off their work boots off to ensure your home is kept tidy.
They will then inspect the issue and provide advice, suggestions and a solution.
You’re in control - if you're happy with the price provided, our plumbers will start immediately.
If you're not happy with a proposal, there is no obligation and no callout fee required for our time and advice.
On completion, we offer all clients a complimentary home inspection to ensure no hidden surprises in future, along with Proximity Plumbing’s handy tips & hints.
As we are transparent, we request all new clients to provide their honest feedback on a Google review so others can read before contacting us.
Our office staff will follow up after the job is completed, to ensure that everything is working properly, we will also do a scheduled 6-month call to ensure all is working 100% as it should and to touch base for any questions or concerns.
Before accepting payment, the office will call you directly to ensure you're happy with the service and overall experience.