Tips & GuidesHow To Find The Right Plumber

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So – you’re in need of a plumber and don’t know who to use.

You go to Google and search my local plumber and then find yourself filtering through pages and pages of advertising claiming ‘‘local, $69 blocked drains, fast service’’ etc.

Ten minutes later, you are still navigating through one of the most competitive markets online, stuck trying to work out who to use and who you can trust without getting totally ripped off.

Proximity Plumbing has designed a guide on what we suggest you can do to find the best plumber for your next plumbing requirement.

 

1. Ask, where are you based, where is your office, and are you truly local?

Suggestion: Majority of the ‘Ads’ are plumbers not locally based.

Proximity Plumbing: Resides and have an office located in Vaucluse.

 

2. Check for online reviews and if they are indeed real users reviewing them

Suggestion: Anything below 3 stars is red flags, look for real names and honest responses from Sydney residents.

Proximity Plumbing: 128+ Google Reviews with a 4.8 star rating.

 

3. Are the prices advertising your real cost, or are their inclusions once onsite?

Suggestion: Avoid major plumbing companies and ads that claim “$69 blocked drains, $20 tap service”.

Proximity Plumbing: $0 Call Out, no obligation, quotes provided before starting.

 

4. Will it be a tradesman or apprentice attending?

Suggestion: Ensure your chosen plumber is a qualified tradesman with certification and is licensed to carry out plumbing.

 Proximity Plumbing: Only hire experienced tradesmen with a minimum 10 years’ experience.

 

 5. Do you have a licence and insurances?

Suggestion: Avoid any plumbers that do not have a plumbing license, and request to see it before starting.

Proximity Plumbing: Company & Personal Plumbing License, with $20 million public liability insurances, which is updated every year as we work for major strata and real estate companies based within the eastern suburbs.

If you’re asking these questions and a plumber appears offended, chances are you have dodged a bullet. Any proud plumber would love an opportunity to answer any of these questions – at the end of the day, what’s to hide? As a customer, if the plumber answers and provides only valuable and honest information from the questions above and you are comfortable with it – and it makes sense – then you are on to a winner.

Remember it might take another 5-10 minutes to carry out this process, but that time with be a worth while investment and save you a lot of money and headaches.

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Google Reviews

Rosanne Vartuli
Rosanne Vartuli
10:03 10 Dec 19
I could not recommend Proximity Plumbing highly enough. From the initial call to Emily, arranging a same-day callout to the punctual, professional and attentive work from James in fixing my kitchen mixer. I can confidently say I will be using you again and won't hesitate to recommend your services. Thank you for an awesome job!
Missy Veyret
Missy Veyret
23:29 02 Dec 19
I never normally write reviews but I couldn't not after the great experience with these guys! The guys at Proximity Plumbing are amazing! From the phone call to getting one of the guys to my salon when my plumbing was down, was so quick & effortless. Who knew plumbers were so lovely & well mannered! Thank you guys for the follow up and customer service. And thank you for being so proactive & responsive!
Anna Grant
Anna Grant
09:29 20 Nov 19
I used Proximity plumbing a few weeks ago. Absolutely excellent service and really could not be happier. Prompt response times to messages. Arrived on time, super helpful, the shower was fixed in no time. I would highly recommend them for their service and professionalism. Good punctual tradies/ plumbers are very hard to find, so delighted with proximity. I will definitely recommend to friends and family and use you guys again if and when needed.
Jane Lea
Jane Lea
20:00 19 Nov 19
So happy with whole entire process of calling Proximity plumbing. Helpful, informative and friendly staff. Super fast call out time. Clean and thorough service. Have all ready recommended Proximity Plumbing to so many others. Nice to have good honest trades people who actually know what they are doing.
Adrian Servos
Adrian Servos
19:24 18 Nov 19
I had a burst pipe in my place in darling point, I called Will from Proximity Plumbing after hours & he was there in 20 minutes, the boys did a fantastic job- very polite, efficient & cleaned up after themselves. I will continue using Will & his team at Proximity plumbing as I believe in supporting local businesses!
Dean Ryan
Dean Ryan
02:01 18 Nov 19
William of Proximity Plumbing ticked all the boxes. He arrived on time, enthusiastic and courteous, but most of all knowledgeable. He cleared our blocked sewer in a timely and professional manner and was happy to answer my questions regarding this issue reoccurring. I have all confidence in recommending Proximity Plumbing.
Marisa Warren
Marisa Warren
02:58 15 Nov 19
William & Emily were super easy to work with. They squeezed me in for a last minute appointment and I am very happy with the result. William is kind, polite and explained all the ins and outs of what he was doing to me, which I really appreciated. We just moved into a new place and will happily use William as our preferred plumber going forward. Thanks guys!!
Tim Ward
Tim Ward
21:59 14 Nov 19
James was fast, efficient and knowledgeable...... He had a great low cost solution to a plumbing problem. Anyone willing to crawl under my house deserves 5 stars
vaia pappas
vaia pappas
07:40 22 Oct 19
the guys from proximity are amazing! the customer service as well as the workmanship is 100%. From the minute you call till the time they leave, you get the best! They are amazing for emergency situations as well as long term remedial treatments. Highly recommend !