Question 1

Are you a fully licenced team of plumbers?

Accepted Answer

Yes, we are licensed in the state of NSW to carry out all plumbing, relining, pipe work, drainage, hot water, gas heating and gas fitting works. Our license allows us to carry out a wide range of plumbing works as gasfitters, roof plumbers, all drainage works such as blocked or clogged toilets and drains. It also allows us to install, disconnect and reconnect fixed electrical equipment such as electric hot water systems, electrical appliances, and electrical motors. Proximity Plumbing work under the Plumbing and Fire Sprinkler Award 2010.Our highly experienced plumbing team are always on top of new plumbing processes and technologies in the industry to offer the most high-quality and, fast, affordable and accurate service to our Eastern Suburbs clients. Our ongoing dedication to continued profiessional development means constant training and updating industry skills and qualifications .We are also a fully insured plumber in Sydney which gives you the reassurance of our quality service.

Question 2

What areas to you service?

Accepted Answer

Proximity Plumbing are the Eastern Suburbs most highly rated 24/7 emergency plumber that locals know and trust. It is our dedication to providing outstanding customer service and support that Has earned us this reputation. Our plumbing service areas include all suburbs in Sydney's East right through to Sydney's North Shore. We offer our plumbing, gas fitting and installation as well as drain clearing, pipe relining, roof plumbing and hot water installation services to the locals in Bondi, Clovelly, Vaucluse, Sydney CBD, Sydney Inner West, Inner City and beyond. .Our fleet of plumbing vans are always on the road travelling to various areas  so we are able to respond quickly to our customers plumbing service needsnd we believe in the importance of having a home that is free from plumbing issues.We want to be the team that Eastern Suburbs locals and Sydney North Shore Locals rely on to help with you plumbing issues and needs.

Question 3

What hours do you operate? Are you open on weekends?

Accepted Answer

At Proximity Plumbing our pricing for emergency plumbing work is the same as our regular business hours pricing.We do however have an after-hours service fee that will be charged by your emergency plumber before they make their way to you.The service fee is applied to cover the overtime payment that is required to be paid to our expert team of Master Plumbers. Once our plumber has inspected the issue, they will give you options and upfront pricing for the work required. Please call our Sydney Eastern Suburbs emergency plumbers on 0420 102 394 to discuss this.

Question 4

Do you have a call out fee, and how does it work?

Accepted Answer

We are proud to be one of the only Eastern Suburbs Plumbers who offers $0 call out fee and free quote for any plumbing job, large or small. If you have a blocked drain, leaking tap, clogged toilet, need plumbing installation, pipe relining, roof plumbing or any of our Eastern Suburbs plumbing services, you can be sure that you will not be charged a call out fee.

Question 5

What is your pricing structure?

Accepted Answer

Proximity Plumbing offer Eastern Suburbs locals the most competitive and fair pricing for all plumbing jobs. We are upfront with all expected costs, and provide free quotes for your peace of mind. If there is any additional costs that you may need to consider, our Master Plumbers will take you through the options and help you make the best decision for your home or commercial premesis. We have over 10 years experience in quoting and completing a wide range of plumbing works including clearing blocked drains, installing gas mains and hot water systems, conduction trenchless pipe relining and installing plumbing for wet areas in your home, such as the bathroom, laundry or kitchen. Our fleet of plumbing vans are fully stocked with all plumbing supplies our tradies need to get your plumbing job done fast. We also have access to a wide range of plumbing equipment, such as drain clearing electric eels and leak detection equipment to ensure that we can offer a full service to our customers.

Question 6

Do you warranty your work?

Accepted Answer

At Proximity Plumbing we offer a lifetime labour warranty on all of work carried out by our experienced Master Plumbers.Our team of skilled expert professionals are dedicated to ensuring your home and business plumbing is working in the best condition at any time of the day or night, 24 hours a day, 7 days a week. Our team's plumbinng industry training allows us to quickly solve your blockages, leaks, hot water system issues and much more.If there is an issue with any of the work completed by our team. Phone our friendly professional team on 0420 102 394 and we will reattend your home or business premesis free of charge and rectify any errors in our  workmanship. Regardless of if works were completed 2 days ago or 2 years ago.We strive for 100% customer satisfaction from the first phone call you make. That's why our Eastern Suburbs local clients rate us 5 stars every time.

Question 7

Do you offer discounts?

Accepted Answer

We understand that the cost of living in Sydney is quite high. The day to day living expenses mixed with a sudden plumbing emergency can put stress on you and any household.Fixed Today Plumbing offer discounts such as magnate discounts, online bookings, and pensioner discounts. Hopefully, to ease the stress of having to pay for an unexpected burst pipe or leak.New customers can ask about our Referral Rewards program and our Membership Program. These are created to offer discounts on parts, labour and callout fees.We want the best for their clients and that means offering the solutions that work for them and their home.To help with the costs of your plumbing work, our team also offers Zip Pay, which allows you to pay your account over a period of time with no interest.

Question 8

Do you service residential and commercial buildings?

Accepted Answer

Proximity Plumbing can help with any type of plumbing job, from residential plumbing, commercial plumbing, strata plumbing and hospitality plumbing, we have you covered. We offer plumbing solutions to all types of plumbing issues and needs.Both residential and commercial buildings need help with their hot water systems, stormwater, and sewerage drain, pipe relining, gas fittings and plumbing fixtures.While these are common issues, both properties are different and have specific requirements.We have experience dealing with all types of properties. If your office building has a blocked staff toilet, the team can clear it right up in no time.Your home will have the most high-quality service with our team.They can give you a fresh new look in your bathroom with the help of their expert industry knowledge or investigate a gas leak you have in your kitchen. No matter what type of property you have, our team will be there.

Question 9

What plumbing services can you help me with?

Accepted Answer

We can help you and your residential or commercial property with a wide range of plumbing solutions whether it be a large and complex plumbig project or a minor repair.Our plumbing services in Sydney Eastern Suburbs and North Shore Suburbs includes fixing leaks in your bathroom, kitchen, laundry or kitchen tapware, repairing your running toilet, fixing leaks under your vanity or inside your wall or installing a new dishwasher. We can also help with more complex plumbing problems such as roof plumbing, gas fitting, new home plumbing installation, commercial plumbing design and installation and more. We carry industry-leading plumbing supplies, tools and equipment such as CCTV cameras to inspect your blocked drains and toilets to locate the placement and source of your blockage and damage in your pipework and we offer pipe relining as an cost effective, low impact way work on your pipe repairs.

Question 10

Why should you choose us to help with your plumbing issue?

Accepted Answer

We are a local Sydney Eastern Suburbs plumber that is dedicated to giving high-quality plumbing services all around in Sydney.We are more than just plumbers, we are service professionals who are trained, qualified and experienced in all plumbing, gas and drain work.As a family-run business with family values are in our core beliefs. Honest and upfront solutions to your needs, backed by strong workmanship and competitive pricing, you cannot go wrong.We stand by our mottos, Do it once, Do it right and we will always be on call to come to assist you with all your needs.We are professionals who clean up after our work and treat your home with the utmost respect. We know how important reliability is to you and we strive to be a trustworthy team for you. We are the best in the business.

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