Proximity Plumbing

Lifetime Labour Warranty

Proximity Plumbing Do Many Things Through Community Involvement And In Our Everyday Work. Sometimes This Isn't Enough And We Like To Go A Step Further.

PROXIMITY PLUMBING COVERS A WIDE VARIETY OF LABOUR WARRANTY

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Lifetime Labour Warranty

Our Workmanship Is Guaranteed For Life

At Proximity Plumbing, we take pride in our work and stand behind it. That's why we offer a lifetime guarantee on all of our workmanship. This means that if there are any issues with our work, we will come out and fix it at no additional cost to you.

Our team of plumbers is highly skilled and experienced and we use only the highest quality parts and equipment in all of our repairs. We understand that using the right parts is essential to ensure that the repair is done correctly and will last for a long time. We also offer a warranty on all our work, giving you peace of mind that the job will be done right.

We believe in the quality of our work and we want our customers to feel confident in their decision to choose Proximity Plumbing for their plumbing needs. We are committed to providing our customers with the best service and highest quality workmanship. With our lifetime guarantee, you can rest assured that if any issues arise, we will be there to fix it, ensuring that your home or commercial property is always in top working condition.

If you need any plumbing service in Sydney, don’t hesitate to contact us, we guarantee to provide you with the best service and leave you satisfied with our work.

When Warranty Is Not Covered Or Voided

All our parts and materials are covered by a manufacturer’s warranty, generally a 12-month minimum. This excludes all tap/washers/gaskets and seals as there is no warranty on these products and often, we will advise a more permanent solution. Quite often, even if the product warranty is over, we will cover the issue with our workmanship warranty so long as we have had the opportunity to inspect our work within 6-12 months. 

Please note we cannot fulfill our warranty promise if we are denied the opportunity to fulfil our complimentary inspection., furthermore, if anyone has touched or attempted to modify our work in anyway. We also reserve the right to be notified immediately if there is any issue with any works completed and a chance to attend site to inspect any problem that has arisen. 

We ask that if you have any issues that you contact our office immediately via email or telephone and the director can personally investigate your concern. 

Proud Members Of Industry Associations

We pride ourselves on our proactive commitment toward industry best practises. We play an active role in maintaining the highest standards throughout the plumbing  industry. We have accredited members and longstanding supporters of: 

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What Our Plumbing Guarantee Includes

Our plumbing guarantee typically includes the following:

  • Quality workmanship: We guarantee that all work will be completed to the highest standards of quality, using only the best materials and techniques.
  • Timely completion: We guarantee that all work will be completed on time, with minimal disruptions to your daily routine.
  • Fair pricing: We guarantee that our prices will be fair and competitive, and that there will be no hidden costs or surprises.
  • Professional service: We guarantee that all of our plumbers will be courteous, professional, and respectful of your home or business.
  • Guaranteed parts and labor: We guarantee all parts and labor for a specified period of time, usually between 6 months and 1 year.
  • Compliance with regulations: We guarantee that all of our work will comply with all relevant building codes and regulations.
  • Clear communication: We guarantee to communicate clearly and keep you informed throughout the entire process so you know exactly what to expect.
  • Emergency service: We guarantee to be available for emergency service 24/7 and respond to your call as quickly as possible.
  • Safety standards: We guarantee to maintain high safety standards for the protection of our clients, our employees, and the public.

It's important to note that our guarantee may vary depending on the specific services and work being done, so it's best to discuss the details of the guarantee with us before starting any work.

65% Of Our Business Is Word Of Mouth & Repeat Customers We Pride Ourselves On The Feedback We Receive!

Honouring Manufactures Warranty

Proximity plumbing can help to honor a manufacturer's warranty by ensuring that the plumber is readily available to address any issues that may arise with the installed products.

When a product fails due to a defect covered by the warranty, the plumber can quickly assess the situation and make any necessary repairs or adjustments. This can help to minimize downtime for the customer and ensure that the product is functioning properly.

Proximity plumbing also allows the plumber to install the product according to the manufacturer's instructions, which is essential in order to maintain the validity of the warranty. This can include proper installation procedures, recommended maintenance, and any other instructions specified by the manufacturer.

In summary, proximity plumbing can help to honor a manufacturer's warranty by ensuring that the plumber is readily available to address any issues that may arise with the installed products, quickly assess the situation and make any necessary repairs or adjustments, and install the product according to the manufacturer's instructions.

Honouring Manufactures Warranty

Our Relationships

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Recent Community Events

We are incredibly grateful for your generous donation. Your contribution will make a significant impact on our organization and the work we do. We rely on the support of individuals like you to help us continue our mission and make a positive difference in the community. Your generosity will help us continue to provide essential services, support programs, and make a meaningful impact on the lives of those we serve.

Your donation will help us to continue to provide education, resources, and support for those in need. With your help, we can continue to make a positive change in the community and help individuals and families to thrive. We are so thankful for your support and it is because of people like you that we are able to make a real difference in the world.

Recent Community Events

Recent Community Events

We are incredibly grateful for your generous donation. Your contribution will make a significant impact on our organization and the work we do. We rely on the support of individuals like you to help us continue our mission and make a positive difference in the community. Your generosity will help us continue to provide essential services, support programs, and make a meaningful impact on the lives of those we serve.

Your donation will help us to continue to provide education, resources, and support for those in need. With your help, we can continue to make a positive change in the community and help individuals and families to thrive. We are so thankful for your support and it is because of people like you that we are able to make a real difference in the world.

Recent Community Events

charity work proximity plumbing

Warranty On Pumps

A warranty for a pump may have certain limitations that must be taken into consideration to ensure that the warranty remains valid. The warranty for the pump may only be applicable if the proper periodic maintenance is performed at designated intervals. This includes routine maintenance to adjust and tune up the equipment, as well as detect and correct minor problems before they become major ones.

Failure to perform the recommended routine maintenance may void the manufacturer's warranty, which could result in costly repairs and decreased pump availability. The warranty may only cover the cost of repairs for defects in the pump and may not cover the cost of repairs for any damage caused by lack of maintenance or normal wear and tear.

The limitation on the warranty for a pump may be dependent on proper periodic maintenance being performed at designated intervals. It is important to understand these limitations and to ensure that the necessary maintenance is performed to keep the warranty valid and to maximize the life of the pump. Proper pump maintenance not only extends the life of the pump but also saves money in the long run by increasing pump availability, improving productivity, and reducing repair costs.

Warranty On Hot Water Heaters

A warranty for a hot water heater may have certain limitations that must be taken into consideration to ensure that the warranty remains valid. The lifespan of a hot water heater can vary, but is generally between 7 and 12 years, provided it is maintained properly. This includes regular maintenance, such as an annual inspection and check of the anode, gas pressure, burner pressure, thermostat, cylinder and heat jacket for leaks or signs of corrosion, and cleaning the system.

Failure to follow the recommended annual service plan or manufacturer's recommendations may void the warranty and significantly reduce the lifespan of the hot water heater. Neglecting regular maintenance can result in major plumbing problems and costly repairs, or even the need for a replacement system.

In conclusion, the limitations on the warranty for a hot water heater may be dependent on proper maintenance and following the recommended annual service plan. Proper maintenance helps extend the life of the system and prevent costly repairs, while regular inspections and preventative techniques can help prevent problems from occurring. By following the recommended maintenance, you can ensure that your hot water heater operates at optimal performance and the warranty remains valid.

We Specialise In The Following Sydney Plumbing Services

Our Master Plumbers can help you with any plumbing requirements. From repairs and replacements to new installations, we are able to provide you with a comprehensive plumbing service at competitive prices. So, if you’re looking for a ‘plumber near me’, or need 24 hour local plumbing services in Sydney? Why not give Proximity Plumbing a call today.

Warranty On High Pressure Jetting

We recommend checking all your drains (that are accessible) to prevent missing any blockages. There is a likelihood that additional problems may be evident & un-checked drains could cause a further blockage. Regrettably, this does not guarantee that your drain is clear or will not re-block in the future. This process can only be considered a temporary solution. Important: your technician takes all care while clearing your drain. During the drain cleaning process, some water surcharge may occur. 

In rare circumstances, drain clearing equipment can get caught on a defective joint in your drain, and remove the equipment, some minor excavation may be required. A price will be given to retrieve and rectify the defective drain. This warranty only covers drains that the technician has visually inspected; our technician must visually inspect all internal plumbing prior to issuing a warranty may be voided if there are damaged sections of drains that require repair.

Warranty On Pipe Relining

Warranty for pipe relining has certain limitations that should be taken into consideration. Any damage caused by third-party contractors, poor maintenance practices or neglect, may result in the warranty being voided.

Additionally, the warranty may only cover a specific length of the relined pipe and may not cover the entire length of the pipe system. The warranty may also have a specific time frame, usually ranging from a few years to a lifetime, beyond which any defects or issues will not be covered.

Furthermore, the warranty may not cover any pre-existing issues or defects in the original pipe that were not addressed before the relining process. This highlights the importance of a thorough inspection of the pipe prior to relining to ensure that all issues are addressed before installation.

In conclusion, it is important to understand the limitations of the warranty when considering pipe relining as a solution for repairing damaged pipes. It is crucial to understand the scope of the warranty, the length of coverage and the requirements for proper installation and maintenance in order to ensure that the warranty remains valid.

Warranty On Customer-Supplied Items

When a customer supplies their own parts for a plumbing installation, it can impact the warranty offered by the plumbing company. The limitations on the warranty in these cases depend on several factors, including the type of parts supplied and their quality.

Firstly, it is important to note that the warranty only covers defects in the installation process and not in the parts themselves. If the customer-supplied parts are faulty or of poor quality, this may cause issues with the plumbing system that are not covered by the warranty. The plumbing company may also be limited in their ability to diagnose and repair issues related to the customer-supplied parts.

Secondly, the warranty may only cover specific aspects of the installation process, such as the labor involved in fitting the parts. Any issues with the functionality of the parts, such as leaks or blockages, may not be covered by the warranty.

Additionally, the warranty may be limited if the customer-supplied parts do not meet the plumbing company's standards for safety and quality. For example, if the parts are not up to code or are not compatible with the plumbing system, the warranty may not apply.

It is also important to consider that if the customer-supplied parts cause damage to the plumbing system, the cost of repairs may not be covered by the warranty. The customer may be responsible for covering the cost of repairs, even if they were caused by the installation of the customer-supplied parts.

In conclusion, when a customer supplies their own parts for a plumbing installation, it is important to understand the limitations on the warranty offered by the plumbing company. These limitations may include the scope of coverage, compatibility with the plumbing system, and responsibility for repairs if the customer-supplied parts cause damage. It is crucial to have a clear understanding of these limitations before proceeding with the installation to ensure that the plumbing system is protected.

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Frequently Asked Questions About Proximity Plumbing

  • The short answer is: no, here’s why: just like seeing a doctor, a doctor cannot examine you or diagnose you over the phone without a personal examination; its much the same with plumbing, its best we investigate the issue first before providing you with a solution and a price.

    We do this by offering a $0 call-out fee on all jobs, once onsite and have investigated the issue we can then provide a solution moving forward, if approved we will carry out the work, if not there is no obligation - you can find out more about our pricing and the reason why we don't like to provide prices over the phone our pricing page: https://proximityplumbing.com.au/plumbing-prices/

    Unfortunately, too many plumbers will give quotes over the phone. This is entirely unprofessional and no more than a marketing ploy to entice you to engage them to solve your problem. Would you expect a doctor to diagnose a medical condition over the phone? It's easier to diagnose a medical issue over the phone than a plumbing problem, but no doctor will do so without first examining you.

    The next time you are in an emergency plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Most people think plumbing is dirty work. Sure, you may have to deal with blocked toilets, sewer lines and drains but there’s way more to this job than toilets and drains. The plumbing industry is very important because, without it, modern life wouldn't exist. More and more residential, commercial and industrial areas are being build up, and problems with drainage, sewer system, pipes and other plumbing problems appear too frequently. As such, plumbers are required to install, as well as repair and maintain these systems regularly and efficiently.

    As we must say, there are pros and cons of being a plumber. People's perception of the plumbing industry does change dramatically from time to time. Plumbing is a physically demanding job and you have to be fit and strong to do it. You have to work in extreme conditions. It's dirty and can be dangerous yet, it is a rewarding job.

    To become a good and effective plumber, you need to have various skills and competencies including: problem-solving skills, critical thinking skills, safety skills, good communication skills, physical skills and the most important one should be to complete technical plumbing courses.

    The next time you are in an emergency plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Yes, you can negotiate with plumbers. However, you need to understand what affects their prices and the strategies they use to set them. There is a balance between negotiating to save money and paying your plumber a decent amount for their professional services.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Sydney Plumbing Emergencies often happen late at night, early in the morning or on a weekend/public holiday? These problems always seem to come at the worst possible time. For this reason, there are often plumbers who will take advantage and advertise rates that are often too good to be true in the hope you book them in and then, once
    locked in, jack the prices up, usually 2-5 times the regular rate.

    For all Sydney plumbing emergencies, we charge a flat fee between $250 - $350 + GST, which covers the after-hours call out to your door and will usually cover the minimum costs associated with making the property safe as this is our number one priority. Once onsite, you will never pay any extra rates for after-hours services. From midday to
    midnight, the rate you pay will stay the same as if the works were done during regular operating hours.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The best way to find the plumber is through a trusted referral; often, it is best to engage a Sydney plumber with whom someone you know already has been involved with and has used. If you do not know a trusted local plumber, the next best thing you can do is check their credentials and do research online and check their reviews.
    Online reviews are a great way to gauge if a plumber's previous clients were satisfied with the quality of their products and services, check out Proximity plumbing reviews.

    Furthermore, evaluate only plumbers who can deliver proof of insurance and business registry. In some circumstances, you can also ask the plumber how long he has been in the plumbing industry. The more experience the plumber or company has - the better the service usually is.

    Our top tip is to check their Google reviews! If a person you trust can recommend a local Sydney plumber they have used in the past, it's a clear indication if the plumber is reliable and worth engaging. Typically a paying customer pays close attention to costs, the quality of the service, and the value they receive and often will go out of their way to share their experience with a local plumber in Sydney.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Like many home improvements, there are some regulations on DIY plumbing at your homes. These regulations detail what you are permitted to do by yourself and what you must call professional plumbers to handle. These regulations are not mere recommendations; rather, they must be followed under the Australian Law and Regulations. This is for your safety, only licensed plumbers can legally handle most plumbing problems, which can carry serious risks if not done correctly.

    What DIY Plumbing can you do yourself?

    These are the plumbing problems which you are permitted to handle by yourself.

    • Shower head replacement
    • Irrigation systems downstream from a tap, or an isolating valve.
    • Changing a tap washer
    • Replacement of caps on the openings on sanitary drains.
    • Maintenance and cleaning of ground level grates to traps on the drains.
    • DIY drain clearing with a plunger or drain snake

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The cost of hiring a plumber will depend on the scope of work, your location and their level of experience. There are simple plumbing jobs such as tap repairs to more complicated ones like a burst pipe. There are plumbing tasks that are calculated on an hourly basis while others offer flat rates based on the scope of the job. Always ask for itemised quotations to plan your budget and avoid pricing surprises.

    The next time you are in an emergency plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • We encourage that if it's a bigger job like a sewer rehabilitation or Pipe Relining to get multiple quotes and compare apples for apples. This way, you can see the difference that sets us apart from every other plumbing company & so you can see we are generally providing you with tremendous service, prices, and ultimately great value.

    We like to keep it simple from the start with an obligation free $0 Call Out Fee. Whether you call us direct or fill in a contact form, we do not charge for our initial call-out. We will come to your house and investigate your problem free of charge. We will then provide you with a full quote to ensure it's clear from the start what your plumbing service will cost.

    You are in control - if you are happy with the price provided, our plumbers will start immediately. If you are not satisfied with the proposal, there is no obligation and no call out fee required for our time and advice. We also offer all clients a complimentary home plumbing inspection to ensure no hidden surprises in the future, this is a great way to ensure you have preventative measures in place.

    Remember these three golden rules

    1. No professional plumber can ever give you a price over the phone without an on-site diagnosis just like no doctor could ever diagnosis a patient on the phone.

    2. The old saying, “too good to be true” sums it up! do your research & shop local

    3. It's unwise to pay too much, but it's worse to pay too little- licensed vs unlicensed plumber blog here.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • There are many industries that require the services of trained plumbers. Therefore, the demand for skilled plumbing services is increasing.

    Plumbing is on the top list of jobs that are in high demand in Australia at the moment. It’s a simple supply and demand case. That’s why territories around Australia need highly qualified plumbing professionals that can work on any task such as tap repairs or drainage systems. Plumbing is a regulated and licensed trade, which allows workers to work their way up to a master plumber.

    In big cities like in Melbourne, Perth and Sydney territories, the development is continuous. Skills of trade workers such as plumbers are required to keep the development moving forward.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • If you’re suddenly in need of a professional plumber, your next thought may be “how much do plumbers charge?” And it’s a fair question - we’ve all heard the horror stories of plumbers ripping off clients left, right and center. 

    How Much Do Plumbers Charge? 

    It is one of the most asked questions in the industry. How much do plumbers charge in Sydney Australia? The answer is: It depends on the company and the service. “Plumbing” is a very general term and covers all things from replacement washers and burst Flexi hoses to a full pipe relining job. Different plumbers will structure their quotes differently, but here’s something to be wary of: super cheap and overly “easy” quotes.

    Proximity Plumbing does not have an hourly rate; we charge by the job. Although this does not appeal to everyone, we have found this is the most transparent way to conduct business. When it comes to plumbing, every job is different. That is why you are calling us in to fix it. We often find we need to see the problem before letting you know how much it will cost to fix it. That is why we offer the complimentary call out, and once we are on-site, we can determine what the job will cost. Each type of job has an upfront fixed price, and we need to determine what that is by conducting a thorough inspection.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • When it's NOT the time to DIY plumbing!

    There’s an awesome sense of achievement when you’ve had a morning of being a handyman or handy woman around the house, fixing things and feeling like Tim the Toolman (for all our growing-up-in-the-90’s readers).

    But when it comes to your home’s plumbing there are a few instances where DIY is not the best course of action. Professional plumbers spend years learning their trade for good reason - those pipes can be tricky!

    So here are 5 times when DIY is not your friend and it’s time to call a professional plumber:

    1. In an emergency situation
    2. If you’re having sewage issues
    3. When you smell gas
    4. You have a leak

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • We like to keep it simple from the start with an obligation free $0 Call Out Fee. (no call out fee plumbers) Whether you call us direct or fill in a contact form, we do not charge for our initial call-out. We will come to your house and investigate your problem-free of charge. We will then provide you with a full quote to ensure it's clear from the start what your plumbing service will cost.

    You are in control - if you are happy with the price provided, our plumbers will start immediately. If you are not satisfied with the proposal, there is no obligation and no call out fee required for our time and advice. We also offer all clients a complimentary home plumbing inspection to ensure no hidden surprises in the future, this is a great way to ensure you have preventative measures in place.

    We are passionate about making the entire process as transparent and
    straightforward as possible which starts with contacting your local emergency Sydney plumbing company 24 hours a day.

    At the end of the day, all you want is a reliable plumber that is transparent and problem solves your issue and that is exactly what we do and who we are, check out the latest blog on all things you need to know before engaging a Sydney plumber.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here: 

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