proximity plumbing

    Home Page

    At Proximity Plumbing, no job is too big or too small- we take care of all of the things from the smallest of jobs such as a simple tap washer replacement right through to replacement of extensive sewer lines.

    Our aim at Proximity Plumbing is not to win every client over it's to ensure we build a relationship into the future and provide superior customer service, why? because we are in the community for the community.

    We value long-term relationships and work to know each property's unique characteristics to address any issues that inevitably arise over time effectively. No more stress & no more time wasted.

    If you are looking for a reliable, friendly and worthwhile plumber reach out to our plumbing team today- get in touch today! 

     

    Our office staff take the time to understand our client's plumbing concerns over the initial consultation over the phone. Some of our clients are time-poor professionals, and their personality trait is to want the job done. Therefore we can match that personality to one of our fast-paced plumbers, others like Mrs smith wish to know all of the in's and out's of the scope of work and therefore we send one of our technicians who is a little more suited for that.

    We will do our best to accommodate your request and assign your preferred plumber upon booking; however, should they not be available, another qualified team member will be assigned. Rest assured that all team members receive regular professional development training in the latest techniques and health and safety regulations. This ensures that they are well equipped to resolve any plumbing issue quickly and effectively.

    Generally, if you are a long term client, when making the booking, our office staff know who precisely to allocate to the job as they have been previously; that way, both the client and our tradesman are familiar with each other and the property over the years.

    If you are wanting to make a booking feel free to contact our team today.

    We know our plumbing industry is highly competitive. However, not all plumbers hold the professionalism, knowledge, maturity & understanding like we do when it comes to customer service & that is what allows us to stand apart.

    As Proximity Plumbing grows, we want to offer this same level of service to more people who need our expertise within the Eastern Suburbs; our aim is not to win everyone over but rather maintain our high level of service for the people who appreciate it.

    Why would you choose Proximity Plumbing over a one-man band in a Ute who is a lot cheaper? Over the years, both William & Emily have built up the knowledge regarding plumbing from bookings to urgency on jobs to ensure costs are kept low & to maintain the integrity of the home. We value long-term relationships and work to know each property's unique characteristics to address any issues that inevitably arise over time effectively. No more stress & no more time wasted.

    We use upfront and easy-to-understand quoting system with no hidden costs. We believe in fantastic service to our clients and ensure your job is completed to the highest possible standard.
    We accept Credit card (master card, visa & Amex)
    Upon completion, you will receive a copy of the receipt and a copy of the invoice stating exactly what was carried out, with our lifetime labour warranty and manufacturer's warranty on any parts.
    Our office has a record of each job, so for any reason you needed an additional copy of your invoice, we can happily assist with this.

    Proximity plumbing ensures each client is treated fairly, we do not provide discounts although we do have an $0 callout, we believe we do not have to complicate jobs by providing discounts as we charge fairly, to begin with. You can also read our blog on why we charge a call-out fee here. Have you ever heard of ' it's too good to be true?' chances are it is, if a plumber has all kinds of discounts and 'buy this get that' 50% off this, $100 off this' -  it's just a scam to lure you in.

    The age-old proverb “You Get What You Pay For” rings especially true with plumbers! However, when it comes to searching for “A Plumber Near Me” you will be inundated with “local” plumbers at bargain prices.

    Again, this is a marketing tactic to be wary of - most likely, these plumbers will charge expensive fees when they finish the job and you’ll be hit with a lot of “extras”. So, take the time to call a few plumbers first and ask some key questions.

    • Do they offer upfront pricing?
    • Is the price fixed or hourly?
    • Are there any emergency/after-hours surcharges?

    A good local plumber will come to your home and provide a free quote, so you know the total cost of repairs before the work starts!

    Choosing the cheapest will not give you the best. A plumber is a qualified technician and has worked for many years to attain their level of expertise. Like any other professional. So, the work they carry out is meant to be of a certain quality and professionalism. In the long run, it’s better to pay a slightly higher price for a plumber who knows what they’re doing than to risk an unqualified person attending the job and making the issue worse.

     

    Proximity Plumbing knows that a plumbing emergency can strike at any time, whether its 2 am from a burst flexible hose or Christmas day and the bathroom floor waste floods- Proximity Plumbing has you covered. That is why we are available and are the Sydney plumber of choice for 24 hours a day, seven days week plumbing services. We never charge overtime for these last-minute, lengthy repairs. We set the same price any time, any day.

    Proximity Plumbing purpose is to surpass your expectations with our highly skilled and trained licensed tradesmen. To prove it we back up our services with a Lifetime Workmanship Guarantee.

    Our Master Plumber’s can help you with any plumbing requirements. From repairs and replacements, through to new installations, we are able to provide you with a comprehensive plumbing service at competitive prices.

    Proximity Plumbing is excited to announce that we are one of the few Eastern Suburbs plumbers based in the Eastern Suburbs! We offer our plumbing services to the Eastern Suburbs, Sydney CBD, Inner West, North Shore, Northern Beaches, Northern Suburbs, South Western Sydney, Sutherland Shire and Western Suburbs. If you're unsure if we cover your area, please feel free to call us.

    We consider ourselves blessed every day to live and operate a business strictly within the eastern suburbs. When looking for a plumber near me/ plumber now, you want a fast resolution, not a plumber that services all of Sydney which might take them 1 hour to get from job to job, thankfully Proximity Plumbing guarantee to be onsite within 30 minutes.

    Our dependable 24 hours emergency plumbing service is always ready to serve you. Due to the nature of our work, we understand that response times are one; if not the most important factors, when choosing our Sydney emergency plumbers. If you encounter any emergency plumbing problems, contact us immediately, and we can even assist over the phone if applicable.

     

    Yes, all our team are qualified licensed plumbers. All our licensed plumbers go through regular, mandatory & self-development training, not only within the company but through our service partners, this is to ensure we are staying up to date with all rules and regulations.

    We are licensed & qualified for all plumbing, drainage and gas work, when looking for a plumber near me you can rely on Proximity Plumbing to do the job right from the start.

    We are so passionate about changing the stigma and ensuring all un-licenced plumbers are ruled out as it is not fair for the credible licenced plumbers doing the right thing who have studied for six years to obtain a plumbing licence.

    Protect yourself and your investment by making sure you hire the right, licensed plumber for the job. You can check if a plumber is certified by following this link telling you about current, expired and cancelled licences under the name, licence number, or ABN/ACN. It is essential to check the tradesperson engaged has a current license to ensure they have the appropriate qualifications.

    You can find ours here:

    Furthermore, the link will provide information on whether Fair Trading has issued public warnings about the licensee, has finalised any disciplinary action against the licensee and whether the licence has been suspended or cancelled. It is always a good idea to quickly spending five minutes before approving a quote from a local plumber near you.

    Any licenced plumber is proud to show their license as it’s a sign of hard work and commitment.

    Proximity Plumbing are 24/7 emergency plumbers.
    If you are in a true plumbing emergency, we suggest you call Proximity Plumbing, your local Sydney plumber. We are the local plumber in Sydney trusts for all 24-hour emergency plumbing needs. When you call our team, you're speaking to an honest plumber now, not a call centre, as we appreciate any after-hours job request requiring urgent attention; thus, we operate 24/7.

    When you're in a genuine 24/7 emergency, you want to know that when you call, you're going to be greeted by a local plumber who has the experience and capability to address your issue from the moment you call. A plumber who is licensed and based within the Eastern Suburbs and someone with a fully equipped vehicle to provide high-quality solutions in an emergency plumbing disaster should they occur.

    Although many plumbers in Sydney cover all of Sydney for plumbing emergencies, we stick within the Eastern suburbs, where we are based. We provide superior service as your local plumber can guarantee 24-hour plumbing services as standard- we guarantee to be onsite within 30 minutes of the initial call.

    If you are in a plumbing emergency, please call our 24/7 emergency plumbing hotline to speak to a plumbing technician.

    Frequently Asked Questions About Your Plumber Sydney

    Frequently Asked Questions About Blocked Drains Sydney

    The property owner is responsible for any blockages or problems in the plumbing systems from the sewer connection point up to and including drains and pipes in, under, and around your home. The local council or wastewater authority is responsible for the water meter, pipes, and drains leading away from the property. They take care of unclogging the main sewer line if problems arise. They also cover the stormwater network from your property boundary.

    The Blockage Is Likely To Be In Sydney Water's Pipes If:

    • The overflow is visible beyond your property boundary, e.g. From a manhole located on public land
    • Your neighbours are experiencing the same problem
    • There is widespread flooding in your local area
    • You're experiencing a continuous overflow and you're not currently using water on your property.

    To find out more about blocked drains and who is responsible you can visit the blocked drains page here. 

    Blocked drains are a common issue many people encounter, whether your family home, investment property or business premises. Unfortunately, what may start as a small problem can quickly lead to something more significant if left unattended.

    It's essential to address the issue whilst it's potentially minor to prevent inconvenience and increased costs. Thanks to our highly skilled team, we can address the issue promptly and provide detailed options to best tackle the problem. Doing this will void further Sydney blocked drain emergencies.

    We suggest engaging a Sydney Plumber every 6 -12 months to ensure there are no unforeseen issues especially if you have had a history of a blocked drain.

    You can book a $0 call-out fee for one of our Sydney plumbers to attend the site and carry out a complimentary investigation.

    On completion of the job, our tradesmen will explain the underlying problem and schedule serviced maintenance at a reduced cost for the future. As part of a scheduled maintenance plan, you will be entitled to discounts and free of charge advice at any stage. Depending on the property's needs, a scheduled maintenance plan can involve visits monthly, quarterly or as required.

     

     

     

    Have a quick look at many of our Blocked drains blogs we have created for the public to try and give it a go as sometimes you can clear a blocked drain with household items

    My top 3 favourite blog posts are:

    If you have no luck you can always rely on your trusted local plumber Proximity Plumbing to clear your blocked drain. 

    The next time you are in an emergency plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.  We are a genuine 24/7 emergency plumbing company ready to serve the community and assist in any way we can. If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394.

     

     

    Frequently Asked Questions About Pipe Relining Sydney

    Most plumbing pipe repairs can be undertaken quickly & efficiently with no mess or excavation just peace of mind. This includes no removal of trees or landscaping which is a bonus for most Sydney homeowners. Pipe relining is also more environmentally friendly as there is no waste compared to conventional pipe replacement as there is no need to dig up the old pipe under the driveway or path.

    If you would like to get a quick price estimate to see if pipe relining is in your budget, fill out the appropriate information in our price estimator. Always keep in mind that the upfront costs will be higher than clearing a blocked drain, but this is a long term, permanent solution. Clearing a blocked drain is only a temporary fix.

    Whilst every project is different, with a few key pieces of information, you can generate a quick estimate to get an idea of what a relining solution is likely to cost.

    Pipe relining cost per metre can be anywhere from $500 to $1200. The job price will depend on factors such as accessibility, risk, the size of the pipework, the length of the problem area and the number of junctions. A site inspection is mandatory to obtain a detailed and accurate quote, including a CCTV camera audit.

    Relining has a life expectancy of 50 years, and we guarantee our work with a 35-year installation guarantee which includes a complimentary CCTV inspection every year.

     

    Anyone gathering information about possible alternatives for plumbing or drainage issues should ALWAYS consider pipe relining solutions and the benefits they offer over traditional plumbing repair methods. Failure to do so will mean gaps in knowledge and (in most cases) higher costs and more significant disruption to lifestyle and operations.

    If you want to minimise the trouble and worry of pipe repair, then you must consider pipe relining. Because pipe relining is simple and easy, there is less disruption for you and your neighbours or business clients. Digging up during pipe repairs can cause a lot of mess and noise in your community.

    You should only consider using pipe relining companies which:

    • Have Extensive Australasian Experience
    • Have Installation And Product Guarantees Of Up To 50 Years With Local Offices You Can Visit To Check On The Progress Of A Claim (If Necessary)
    • Invest In Their Product Research And Development
    • Have Products That Have Been Tested, Developed, And Manufactured In Australia For Australian And New Zealand Conditions
    • Are Fully Australian Owned And Use Australian/New Zealand Products
    • Are Heavily Involved In Education And Training
    • Have An Excellent Local Reputation They Value
    • Will Offer Cctv Footage Of The Pipe Before And After The Repair.
    • Have Products That Can Be Custom Designed To Suit The Requirements And Specifications Of Your Job
    • Use Honest, Reliable, Fully Qualified (In Australia) And Experienced Professionals To Carry Out The Latest Technology And Equipment Available.

     

     

    The dried Brawoliner resin and lining have been certified to be environmentally friendly by the German Institute for the Environment and Hygiene making it perfect for sensitive areas such as near streams and rivers. The specially designed lining product can be hot cured and set in place in as little as 2 to 3 hours.

    Brawoliner is particularly good around waterways, streams, and important ecosystems as there is no need to dig up the pipework - reducing the impact on these ecosystems. The flora and fauna at the site of the reline will not experience a change in their environment. The dig and replace solutions are invasive and will disrupt ecosystems for days, months or even years.

    Pipe relining is a way of repairing cracked or broken pipes from the inside, without digging. Essentially, it means creating a new, tough pipe inside the existing damaged one, promoting a better flow and sealing off cracks.

    Using state-of-the-art technology, we can use a two-part epoxy liner, which is pulled through the pipe and expanded to leave a hard fibreglass shell, once it's cured this can’t be penetrated by roots. Although only relatively new to Australia, pipe relining has been tried and tested overseas for years and is backed by our 35 years warranty, so you can have peace of mind knowing that your broken pipes will be in top shape for years to come.

    Proximity plumbing now offers our no-interest-ever payment plans. Join the growing group of smart Australians who choose the open pay payment plan to buy what they need, with no interest ever. The proximity plumbing payment plan enables you to get your drain work done today, then pay off the account with low regular repayments. All it takes is a 10% deposit to get you started, then the repayments are simply direct debited from your nominated account regular, with no interest.

     

    Frequently Asked Questions About Emergency Plumber Sydney

    Frequently Asked Questions About Roof & Gutter Repairs Sydney

    We sure do, we suggest to all of our regular local clients to get their gutters cleaned every 6-12 months as prevention, this is to prevent any potential damages from weather damage, infrastructure and animal interruption.

    Remember, keeping the gutters free from leaves and debris is essential in keeping the optimal flow of rainwater, especially during the winter when there is a massive volume of rainfall. When gutters are blocked, potential problems like roof leaks, concern to the foundation and erosion, moulds, mildew issues, and even safety and health issues can arise. Call us if you need roof plumbers, Sydney!

    Over the years, we established a team of roof repair contractors who will complete any roof-related project, including gutter and downpipe replacement, roof repair and maintenance, and many more. In time, thanks to our hard and quality work, we managed to become one of the best roof plumbers in Sydney.

    Sydney Roof leaks are often left unattended until a sudden downpour, It's better to be proactive than reactive; leaky roofs never fix themselves or get better on their own.

    Gutter cleaning is essential if you want to save yourself from expensive roof repairs. A little money spent now can save you a lot in the future. Like most things in life, a little TLC for your gutters now saves big bucks in the long run. Regular gutter cleaning is an integral part of maintaining your home and should never be neglected. Properly maintained, your gutter system should last 20-50 years and should never leak or block up.

    Something so simple as a clogged gutter can put your home at risk of damage every time it rains. Try checking your gutters every month to ensure they're efficiently draining stormwater away from your roof. A professional gutter cleaner may seem pricey but consider how expensive it would be if you left your clogged gutter problems unchecked. Also, repairing or replacing your roofing is more expensive than booking the services of a gutter cleaner.

    When you're ready for gutter cleaning, Sydney, contact proximity plumbing, we can set up recurring jobs for your property to ensure your gutters are always clean, clear, and functioning. This saves you from having to remember when your gutters are due to be cleaned, and you won't have to worry each time a storm is predicted to roll through.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.  We are a genuine 24/7 emergency plumbing company ready to serve the community and assist in any way we can. If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or via our website https://proximityplumbing.com.au/.

    We sure do, we suggest to all of our regular local clients to get their gutters cleaned every 6-12 months as prevention, this is to prevent any potential damages from weather damage, infrastructure and animal interruption.

    Remember, keeping the gutters free from leaves and debris is essential in keeping the optimal flow of rainwater, especially during the winter when there is a massive volume of rainfall. When gutters are blocked, potential problems like roof leaks, concern to the foundation and erosion, moulds, mildew issues, and even safety and health issues can arise. Call us if you need roof plumbers, Sydney!

    Frequently Asked Questions About Hot Water Sydney

    Frequently Asked Questions About Covid-19

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe:

    A true plumbing emergency is restoring water, preventing water damage, alleviating a blocked drain, and restoring a waste connection to protect public health, the safety of an individual or to prevent damage to property. It is not uncommon to make an irrational decision as you feel the plumbing emergency may pose a risk to you and your home and you need a Sydney plumber who is available to help right away. Defining What Is <a href="https://proximityplumbing.com.au/blogs/what-is-a-plumbing-emergency/">Plumbing Emergency</a> and what can wait until the following day for attention is often hard under stressful times and you often need to make a quick decision about who to contact and what to do..

     

    Here is a list of plumbing emergencies:

    We understand this is a difficult and uncertain time for all, however as a provider of essential plumbing services we assure you that we are remaining up to date and adhering to all expert advice by Health and Government authorities, in relation to any actions and procedures regarding the COVID-19 pandemic. It is our priority to ensure your health and safety along with that of our staff and the wider community

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order.

    • Max 2 people.
    • sit separate where possible (back passenger vs driver seat).
    • keep windows down to circulate air.
    • always wear a mask.
    • wipe down surfaces touched by passenger.

    We understand this is a difficult and uncertain time for all, however as a provider of essential plumbing services we assure you that we are remaining up to date and adhering to all expert advice by Health and Government authorities, in relation to any actions and procedures regarding the COVID-19 pandemic. It is our priority to ensure your health and safety along with that of our staff and the wider community.

    We kindly ask you if you have been in contact with someone who has been a confirmed case of the highly contagious covid-19 that you inform our friendly staff over the phone so we can come equipped. If you require any plumbing work completed during this time rest assured, we will continue offering the highest quality of customer service, emergency callouts, and continuing our services to local Sydney businesses and residence.

    Yes, all of our tradesmen are getting regularly tested to ensure we are keeping the community safe and uninfected.

    We have also created a Covid 19 Safety list:

    COVID-19 Safety List

    • None of our plumbers has travelled overseas or interstate in the last 14 days.
    • Each one of our team members has completed an infection control training course provided to us by the Australian government.
    • Our plumbers have been trained to respect your personal space. This means standing well back (more than 2 metres) when discussing the job in person.
    • Each team member will be using hand sanitiser before and after all our jobs.
    • If you require any plumbing work completed during this time rest assured, we will continue offering the highest quality of customer service, Emergency callouts, and continuing our services to local Sydney residents.
    • In addition to washing their hands, our plumbers wear a new pair of disposable plastic gloves on every job that they are required to work indoors.
    • Our vehicles are now sanitised at least twice a week using a hospital-grade disinfectant.
    • Our plumbers have been trained to recognise any signs of illness and must report to management immediately.

    Like all Australians, we are closely monitoring the latest developments in relation to covid-19. I wanted to reach out personally to let you know that proximity plumbing is here to support you over this challenging period. Our team are going above and beyond in terms of cleanliness and safety as per the guidelines of the <a href="https://www.nsw.gov.au/covid-19/covid-safe/construction-and-tradespeople" target="_blank">NSW Government</a> and the department of health.

    We are committed to the health and safety of both our clients and our employees, and we are also mindful of playing our part to support the Australian government efforts to contain the spread of the virus. We take this responsibility seriously, and as the situation unfolds, we will continue to ensure we have in place the most robust plan possible. We are extremely proud of our 100% safety record and our constant efforts to adhere to the highest possible standards of cleanliness, sanitation, and hygiene.

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe.

     

    The risk of catching the COVID-19 virus from the faeces of an infected person appears to be low.

    There is some evidence that the COVID-19 virus may lead to intestinal infection and be present in faeces. Approximately 2−10% of cases of confirmed COVID-19 disease presented with diarrhoea (2−4), and two studies detected COVID-19 viral RNA fragments in the faecal matter of COVID-19 patients (5,6).

    However, to date only one study has cultured the COVID-19 virus from a single stool specimen (7). There have been no reports of faecal−oral transmission of the COVID-19 virus.

    Short answer is yes if deemed an emergency:

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe.

    The Following plumbing is deemed an emergency and an essential service to every household.

    Here is a list of plumbing emergencies:

    Proximity Plumbing will remain to offer our $0 Call out to all residents throughout the pandemic. We have opted to not increase our callout fees during this time as we understand a lot of families are struggling enough as it is. We will be keeping our low cost, affordable pricing as-is for the foreseeable future and are happy to provide financial support for those clients who need works completed but may not have the funds to do so. We understand that this is a stressful time and that is why we are also offering special payment plans for those most affected by the coronavirus.

    Yes. As a service that supports ongoing provision and maintenance of gas, water, sewerage and waste services, plumbers are permitted to remain open for work during this period, as long as they abide by the government health and safety guidelines (such as proper use of PPE, following hygiene protocols and maintaining social distancing).

    Here is a list of plumbing emergencies:

    Examples of non-essential plumbing work may include:

    • Cosmetic issues with tapware, such as upgrading a mixer.
    • Change of mind on a working product, such as updating to a more modern fixture, replacement of a perfectly fine working piece like a vanity replacement.

    For the most part, plumbers are still working in Australia to help maintain homes, the NSW premier Gladys Berejiklian did reveal which services are considered essential listing trades (plumbers, electricians) as essential workers. This means we're still able to come to your home as long as we're following strict social distancing laws and have completed the Infection Control Training Course.

    The following maintenance work can be completed in a person home:
    • Ensure clean running water.
    • Clear sewer drains (to ensure shower, toilet, sink) run freely.
    • Gas detection.
    • Hot water repairs, change over if currently not working.

    Below are examples you can use as a guide to help you determine if the client's request is considered emergency plumbing work:

    Here is a list of plumbing emergencies:

    Maintenance to Wastewater Infrastructure: Any routine maintenance work on Wastewater systems is also an essential service as this is classified as high risk to the community.

    Yes, As a service that supports ongoing provision and maintenance of gas, water, sewerage and waste services, plumbers are permitted to remain open for work during this period, as long as they abide by the government health and safety guidelines (such as proper use of PPE, following hygiene protocols and maintaining social distancing).

    these precautions are to keep both our clients and our staff safe as we are always committed to delivering high quality and safe services.

    The next time you are in an emergency plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.  We are a genuine 24/7 emergency plumbing company ready to serve the community and assist in any way we can. If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or via our website https://proximityplumbing.com.au/.