Tips Before Calling Us In An Emergency
Contain & Isolate The Water
Turn Main Water Off (House)
Turn Main Isolation Value Off (Unit)
Turn Off Your Gas Meter
Are You Facing Any Of These Emergency Plumbing Problems?
Why Choose Us As Your Local Eastern Suburbs Emergency Plumber?
When it comes to an emergency and you’re thinking of “plumbers near me”, it pays to call a plumber with experience in identifying the cause and effect of the issue immediately. For the team at proximity plumbing, it’s almost second nature knowing how and where to tackle the issue often without even being to site.
Our 24-hour 7-day service is a standard, as we want clients to know we can be relied upon when the time comes. Too often a plumber is called under stressful circumstances, but we aim to reduce this as much as possible with our reliability and professionalism.
When you call you are not connected to an automated answering machine service, you are speaking to one of your dedicated on-hand professionals. One of the reasons customers always return is our friendly nature, knowledge, passion, and integrity. We pride ourselves on our service and the relationships we build with our customers.
With 25 years of collective experience in Mortdale works alone, there has not been a job we could not address, for example, a burst pipe or gas leak which is often one of the reasons we get a call. Many plumbers would rush out to get to your property without first attempting to assist you in finding your nearest isolation tap. This advice and assistance alone can ultimately save your hundreds if not thousands and dollar in damages and after-hours service calls.
Another common emergency call-out we receive is blocked or clogged drains which can be caused by something as simple as an excessive hair in your shower drain or as dramatic as a sudden surge in stormwater causing your pits and downpipes to overflow and roof to leak. Have you recently checked if the hair is caught inside your drains, 9/10 you can resolve the issue by pulling apart your waste connection beneath?
We’re the plumber Mortdale residents trust for over 10 years, our local plumbers have a competitive advantage as we can guarantee 30’mins response times and legitimately check your issues with a $0 call out. If you’re looking for a local Mortdale plumber based within the eastern suburbs, why not call an actual local, it only makes sense right? I hope after using us, you’re a client for life and the next time you think of an emergency plumber eastern suburb you think of us.
Behind Every Strong Man Is A Stronger Woman
Hi, my name is Emily and I am the co-owner of Proximity Plumbing along with my husband William, we all know behind every strong man is a stronger woman. Having great plumbers is one thing although it is the woman’s touch that keeps this team together. As a small to medium business, we pride ourselves on excellent customer service from the initial point of contact to the completion of the job. I wanted our company to be different from every other Mortdale plumber breaking the negative stigma associated with local plumbers in general.
This starts with personally taking each phone call, my passion is resolving your issue and dispatch our closest available plumber to your plumbing emergency for example an emergency emergency blocked drain When you’re thinking of a plumber near me, we want to ensure you’re thinking of us as a local plumber who can be relied upon and trusted.
As only a woman would appreciate, I can multitask easily and keep my phone on and available 24 hours a day, 7 days a week to take your calls. Being married to a local Eastern Suburbs plumber you would be surprised how much knowledge I have. I have even created the chatbot on the right-hand side, so even if you do not have time for a phone call you can reach out and I will personally respond.
Don’t Believe Everything You Read On The Internet Believe What You Watch Instead
Guarantee Same Day Service and 30 min Response Times
Has 25 Years Collective Experience
Has an impeccable reputation within Sydney's Eastern Suburbs
Offers A Lifetime Warranty On All Workmanship
Family Owned & Operated
Believes In Supporting The Local Eastern Suburbs Community
Our Plumbing Services
We provide all types of Emergency plumbing services at budget prices. So, if you’re looking for a ‘Mortdale Plumber near me’, why not give us a call today.
We Fix Common Plumbing Emergency Situations in Mortdale
Emergency Blocked Drains
blocked drains are more common than you would think so it is necessary to discuss options and solutions before dispatching a local plumber to your home. We often find blocked drains in Eastern Suburbs are considered an issue so it’s important to contact a specialist that has the experience and tools to diagnose the issue and respond appropriately.
Emergency Gas Fitting
Don’t let a suspected gas leak in your home turn into an emergency, we are the gas fitter Mortdale trusts for all emergency gas repairs or general installation. Gas leaks can be dangerous so it’s best not to hesitate and call your local
Emergency Hot Water Repairs
It may come as a surprise but often clients who call our emergency hot water hotline find that we can prevent after-hours call outs with our general advice. There is nothing worse than a cold shower early in the morning, but we can guarantee same day hot water system Repair or Replacement In Mortdale.
Emergency Burst Pipe
Any Mortdale plumber knows when they get a call regarding a burst pipe, it’s best to try to assist over the phone first and help the client locate the nearest isolation valve. Often just giving this small crucial piece of advice can save thousands of dollars worth of damage. A burst pipe can cause a large amount of water to spread rapidly. Before calling us look for your nearest isolation tap.
What To Do In A Plumbing Emergency
No Hot Water
Usually, you can restore hot water by checking the power and gas to your heating source.
If you know where your water meter is, we suggest isolating the water immediately.
In most cases, you could call Mortdale water and check if there is an issue with the common area.
If you smell gas, we suggest you immediately open all windows and locate your gas isolation valve.
You can often find a common cause for roof leaks is blocked gutters and downpipes.
If you find you cannot isolate your taps, do not force it! Instead, give us a call on 0420 102 394.
Emergency Blocked Drains
Depending on which drain is blocked, you can often use household items to first try to clear it.
Tenants Getting Urgent Repairs Done
As we often get inundated with distressed tenants, we felt the need to include this section; we cannot stress enough that it's your priority to make all attempts to contact your Property Manager and designated plumber before calling us after hours. If you have no other choice, please know we are delighted to assist, but we will always have to take a security deposit over the phone before dispatching a plumber near you.
If the landlord/agent cannot be contacted or is unwilling to do any urgent repairs, or if they are taking too long to do them, you can arrange for the repairs to be done. Do not pay any more than $1,000 or you may not get your money back – the landlord is only required to pay you for any reasonable costs up to $1,000. They are obliged to pay within 14 days of your notice.
You must be able to show that:
• the problem was not your fault.
• you made a 'reasonable' attempt to contact the landlord/agent.
• you gave them a 'reasonable' chance to do the repairs.
• the repairs were carried out by a repair person named in your tenancy agreement (if possible) or by a licensed or qualified tradesperson.
You must give the landlord/agent written notice about the repairs, costs and copies of receipts. If the landlord does not pay, apply to the Tribunal within three months from the end of that 14 days for an order.
What’s the Difference Between Plumbers Ripping You Off & Plumbers That You Can Trust?
It’s late at night and you type in to google ‘emergency plumber near me’ or ‘Emergency plumber Mortdale”
We know when you have a flooding home you just want someone to attend the site as soon as they can to fix the Mortdale issue, but you need to remember to not fall into the trap of plumbers with bad reputations. Follow our 5 steps to avoid a bad plumber when searching for an emergency plumber or emergency blocked drain:
Don’t fall for ‘Ads’ promoting they are an emergency plumber on the top of google search offering ridiculously cheap prices to get your attention.
Check their Google reviews & ensure they are a reputable company that is licensed & insured for plumbing.
Let’s face it we know emergencies can be costly but don’t fall for plumbers who promise you a $0 call out after hours. In our experience, you should question any plumber who doesn’t have an emergency call-out fee.
Ensure they are locally based – you don’t want to find yourself calling someone that lives more than 30 minutes away from Mortdale, local plumbers can often respond quicker.
Ensure you check out their website to see they are genuine plumbers that are suited for an Mortdale job.
How Long Does An Emergency Plumber Take?
Our emergency plumbers guarantee a 30 minute response time as standard through Sydney's eastern suburbs. We achieve this quite readily as we are locally based, and with eight full-time trucks on the road, we will always have a plumber near you.
Although many plumbers in Sydney cover all Sydney plumbing emergencies, we stick within the Eastern suburbs, which is where we are based and can provide superior service as your local plumber can guarantee 24-hour plumbing services as standard.
When looking for a plumber in Sydney, It's essential to take your time and do research to ensure the Sydney Emergency plumbing company you choose is reputable and is clear on the process and costs involved in after-hour calls out. Furthermore can provide solutions to all your plumbing needs, whether it's a burst pipe or an emergency blocked drain.
If You Need An Emergency Plumber Now Our Mortdale Plumbers Can Find The Solution That Best Serves Your Needs.0420 102 394
Got A Plumbing Emergency?
Whether you’re ankle-deep in water, your ceiling has just started leaking, or your hot water has suddenly stopped flowing - Proximity Plumbing are your local emergency plumber open 24/7. Mortdale Plumbing emergencies rarely happen when it’s convenient so it's important to contact a local plumber specialising in eastern suburbs emergency plumbing service
Any immediate safety threats. If you can do so without risk to yourself or your property immediately turn off gas and water at the mains.
Proximity Plumbing on 0420 102 394 for an immediate response. We’ll guide you to safely control the situation while one of our expert master plumbers is dispatched to the site.
Our Mortdale plumbers will promptly attend the site to conduct an initial safety check and, if agreed, begin to conduct repairs.
Recent Community Projects
I cannot thank the team at Proximity Plumbing and Sydney Relining Company for a quick, affordable pipe repair solution for a previous blocked & broken drain issue. No fuss, no mess, avoided reinstatement costs and completed the same day. It was hassle-free, with interest-free finance available. As promised, this was a" no-dig" solution with a 35-year guarantee.
I have been using Proximity Plumbing as my preferred local plumber for years now, the team are always friendly, they show up on time within 30 minutes and always do such a great plumbing job, whenever any of my friends are looking for plumbing near me I always refer my trusty local plumbers - Proximity Plumbing, thanks again guys for doing such a great job at annually clearing out my blocked drains.
Proximity Plumbing is our trusted plumber whenever we encounter any plumbing issues in all the residential and commercial properties that we handle. It's best to have an on-call plumber who can go onsite within 30 minutes. They were able to clean the roof and gutters immediately and also provided a permanent solution on the plumbing problem.
Our drains were blocked due to tree roots and were apparently damaged by it. Proximity Plumbing has given us one of the best solutions that are lifetime guaranteed - Pipe Relining. We were happy how they were able to work hand-in-hand with each other which resulted in a good outcome. All drains were cleared and our pipe was fixed. We will truly get in touch with Proximity Plumbing again in case that we will be having any plumbing issues again.
Our gutters and stormwater pits needed urgent cleaning. We immediately contacted Proximity Plumbing to clean our gutters and stormwater pits. They were very professional and they were able to clean it right away. They definitely deserve a 5-star review since they did a great job. We will get in touch with them again once we encounter any plumbing issues.
Two Plumber from Proximity Plumbing attended on site after our report of a blocked drain. They have confirmed that the kitchen drain was blocked with grease. We are greatly impressed with how they resolved the problem. They did great work overall.
We had a burst hot water unit in Maroubra in the middle of the night. Good thing, Proximity Plumbing offers emergency plumbing service in Eastern Suburbs. We immediately contacted them and they were able to report on-site in less than 10 minutes. They have diagnosed the issue right away and replaced the broken hot water unit with a new one in the morning. They have very efficient and professional plumbers. Definitely a job well done!
Our toilet had a gurgling sound. I wasn't sure what was the cause but good thing Proximity Plumbing was able to diagnose the issue right away. They were able to remove the cause of the blockage. I am very satisfied with their service!
One of our toilet was leaking so bad. We booked in an appointment with Proximity Plumbing right away. They made a temporary solution and quoted a permanent solution in which we agreed to remove the toilet so that they can inspect the line. They were very professional and knowledgeable of the issue. Will recommend them for sure!
Our Recent Work
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