Emergency Strata Plumber

    If you are a Sydney Strata Manager, then you know that having professional and dependable strata plumbers that you rely on is an integral part of making your day easier and your clients happier. Our Business is based on building relationships, not transactions. We respect your time, property and your possessions on every plumbing job we attend.

    For all your Stratal plumbing needs in Sydney, you can count on the expertise, professionalism, and great service you receive from Proximity Plumbing. We offer comprehensive communication via email or telephone to provide up to date information on the progress of the job. With larger jobs, we offer obligation free written quotes before any work is undertaken.

    Our team can also save you the hassle and time of organising appointments with tenants and homeowners by building a rapport with individuals and organising access ourselves. Once on-site, we can quickly identify the cause of the issue and more importantly diagnose whether the problem lies with the homeowner or is on common property.

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    Proud Members Of Industry Associations

    We pride ourselves on our proactive commitment toward industry best practises. We play an active role in maintaining the highest standards throughout the plumbing and electrical industry. We have accredited members and longstanding supporters of:

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    Communication Is Key & Something We Strive On Perfecting

    Communication is key to any working relationship and something at Proximity Plumbing we have heavily invested in. This comes from both consistent training and refinement to having the latest technology at our disposal to provide the utmost superior and seamless experience. We understand the importance of developing solid relationships with the acting strata manager and the building committee. Having a long-term plumber for the building is vital as each plumber has its unique characteristics and plumbing requirements that only a season’s strata plumber will appreciate.

    We like to go that extra 1% with our clients, which includes doing things for you that are sometimes a little out of the ordinary. Our business is delivering a service that no one else can match and contribute to the success rate of our completed jobs. Having completed over 200,000 plumbing jobs in Sydney, we feel confident in saying you trust network plumbing. Our standard of delivering excellent workmanship, reliable knowledge to solve your plumbing issues and clear communication all contribute to the success rate of our completed jobs.

    What To Expect When You Book A Strata Plumbing Job

    1. Work Order Issued

    All Work Orders Actioned Immediately & Confirmation Email Sent To Back To Acknowledge acceptance

    2. Contact Created

    We Ensure All Appropriate Parties Are Contact Via Phone & Then Re Confirmed Via Email To Ensure Transparency.

    3. Job Completed

    We Ensure The Same Plumber Who Looks After The Building Is The Plumber Who Attends Each Time.

    4. Detailed Report/ Inv

    We Ensure All Job Notes, Reports And Invoices Are Completed Immediately Before Dispatching The Next Job.

    5. Follow Up 6x Months

    We Go The Extra Mile & Provide A Six Month follow Up Call And Complimentary Site Inspection.

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    Over 30 Years Of Combined Strata Experience

    - 10x Fully Qualified Tradesmen All With Minimum 5x Years Of Strata Plumbing Experience.

    - We Attend Strata Services Specialist Courses And Workshops In Order To Remain Informed On Current Trends.

    - We Consistently Undertake Duties In A Professional And Efficient Way, Making Things Easier And More Convenient .

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    Guaranteed 30 Min Response Times

    - 4x Full Time Office Admin Staff In The Office Taking Care Of All Strata Reporting And Liaising With Owners.

    - Invest In Latest Scheduling Software To Keep Owners, Tenants And Owners Corporation Up To Date.

    - We Provide 30 Min Guarantee To ensure Maximum Savings And Minimum Downtime On Your Portfolio.

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    Fully licensed And Insured Up To 20 Million.

    - $20 Million Public Liability Insurance Which Is Updated & Sent Out Each Year.

    - $10 Million Professional Indemnity Insurance Which Is Updated & Sent Out Each Year.

    - Worksafe Licensed To Perform High Risk Work & Cm3 Registered And Compliant Buildings.

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    Complimentary Quotes & Supporting Diagrams

    - We Demonstrate Outstanding Commitment To Working Within Strata Schemes, Community Schemes And Title.

    - Liaise With Insurance Companies On Insurance Claimable Jobs And Provide A Summary Of Costs.

    - Sound And Working Knowledge Of All Rules, Laws And Legislation Regarding Strata, Community Buildings.

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    Detailed Inspection Reports On Each Task.

    - Reports Written In Plain English Not Plumbing Lingo, So Everyone Can Understand.

    - Upfront Pricing For All Our Plumbing Works. We Communicate Openly With Our Clients, No Hidden Fees Here.

    - We Only Use The Highest Quality Products, Paired Back With A Manufacturer's Warranty.

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    Dedicated After Hours Support Network

    - Dedicated After Hours Support Network With Tradesmen Rostered On After Hours

    - Dedicated Teams Working Between 7pm And 7am To Cover All After Ours Strata Plumbing Emergency Requests.

    - Continually Undertake Training And Up-Skilling To Ensure Our Employees Are Abreast Of Current Trends.

    Looking For A Fast Response From Plumbers Who Understand Strata & Body Corporate Rules? Call Us Now.

    0420 102 394

    Our Sydney Strata Portfolio

    Insured and licensed (Lic 275278c), our services are both extensive and comprehensive. We’ve been working closely with the industry-leading body groups such as Pica Group & Strata Community Australia to ensure we are leaders and often advisors to strata schemes across Sydney’s eastern suburbs. Being rewarded as a Strata Services Specialist by Strata Community Australia, New South Wales’ leading professional body for the strata and community title industry is a way we have ensured unquestionable 5-star service.

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    We Are Truly Committed To Sydney Strata Excellence

    As members of the Strata Community Association, Strata Community Association, we are a certified Strata Services Specialist Company. This prestigious certification is only awarded to strata service companies that:

    • Demonstrate outstanding commitment to working within strata schemes, community schemes and title buildings.

    • Have a sound and working knowledge of all rules, laws and legislation regarding strata, community and title buildings.

    • Consistently undertake their duties professionally and efficiently, making things easier and more convenient for all parties involved.

    • Attend Strata Services Specialist courses and workshops to remain informed on current trends and industry developments

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    We Know Your Responsibilities As A Strata Manager

    We know that the owners’ corporation generally employs a professional manager to oversee the running of the strata scheme. These strata management services take responsibility for repair and maintenance issues arising in ceilings, boundary walls, tiles on boundary walls and floors, and balconies. Issues arise when a problem affects both internal unit and communal areas, and these can sometimes be difficult to resolve.

    According to Strata Community Australia NSW, the owner’s corporation is responsible for fixing the following plumbing problems:

    • Blocked floor drain.

    • Main stopcock to unit

    • Burst pipes in a boundary wall or floor cavity

    Issues which can be harder to determine, possibly involving some owner responsibility, are listed as:

    • General burst pipes

    • Damage to the unit from a water leak

    • Dampness in a unit

    • Water seeping into the garage

    • Water leaking from the shower

    • Water leaking through tiles

    The grey areas involve identifying where the leaks start. Within the individual unit’s airspace, the owner steps up, while beneath the floor or behind the wall is the province of the body corporate.

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    We Identify Problems Before They Become Expensive Emergencies

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    We pride ourselves on our proactive commitment toward industry best practises. We play an active role in maintaining the highest standards throughout the plumbing and electrical industry. We believe that preventative maintenance is the key to preserving assets including equipment, fixtures and pipework.

    Our objective is to minimize disruptions to business operations and maximise the working life of the building assets. we review existing infrastructure to advise clients on potential future issues or on regular maintenance needs.

    We will discuss options to help reduce service costs or the risk of damage with preventative techniques and planned improvements. Our priority is to reduce emergency plumbing issues, increase safety and minimise the impact on both the owners corporation and the strata property managers.

    Here are some benefits of regular plumbing maintenance:

    • Identify and remove safety hazards in your workspace.

    • Ensure you meet any legislated testing and maintenance requirements.

    • Reduction of unexpected breakdowns and service interruptions by finding where your potential risks lie.

    • Discovering leaks, clogged pipes/drains and keeping sewer lines flowing.

    • Avoiding unexpected costs for repairs due to unresolved issues.

    • Developing a relationship with our service team which in turn allows them to become familiar with your site. This makes for much easier troubleshooting when problems do occur.

    If You Need A Strata Specialist Plumber, Call Us Now. Our Sydney Plumbers Can Find The Solution That Best Serves Your Needs.

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    Lifetime Workmanship Guarantee

    Proximity Plumbing purpose is to surpass your expectations with our highly skilled and trained licensed tradesmen. To prove it we back up our service with a Lifetime Workmanship Guarantee, that being said all the products we install, and users have their own manufactures warranty and we need to respect and stand by.

    We are so confident as we have hand-selected some of the most superior plumbing contractor available. We also ensure we are constantly re-investing in developing our team ensuring we are up to date with both current and upcoming changes and trends.

    As standard, all work is well documented and photographed to ensure clients have before detailed before and after reports both for your records but also our own. We provide warranty certificates with all work upon request and standby our promise.

    We have a sound knowledge and commitment to working within strata schemes, community schemes and company title buildings. We have the foundation of knowledge of standards, associated rules and by-laws.

    We leave nothing to chance. We are up to date with the current industry rules, compliance and regulations to help provide a professional and unique service that considers the needs of strata owners and strata managers.

    We Know Strata Compliance

    As members of the NSW Strata Community Association, Network Plumbing are a strata specialist company. We have a sound knowledge and commitment to working within strata schemes, community schemes and company title buildings. We have the foundation of knowledge of standards, associated rules and by-laws.

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    Strata Requirement

    Strata Plumbing Services We Provide

    • Blocked Drains & CCTV Camera inspections

    • Pumps Installation and Servicing

    • Burst Pipes

    • Leak Detection

    • Commercial Hot Water, Boilers & Circulating Pumps

    • Backflow Prevention Testing & Installation

    • Thermostatic Mixing Valve Testing

    • Scheduled Preventive Maintenance

    • Waterproofing inspection

    • Water Leaks

    • Gas Pipes and Equipment

    Emergency Strata Repairs

    We are the most trusted choice in 24-hour Sydney Plumbing as we are able to determine urgent and non-urgent jobs, ensuring that the strata scheme do not have to pay after hour rates for jobs which can be referred for normal business hours.

    • We screen calls for you to ensure they are genuine emergencies.

    • Confirm who is at fault and obtain the correct approval before proceeding.

    • Ensure all committee and strata members are updated on each job.

    • All jobs are followed by detailed reporting which include before and after photos.

    • All photos and videos are timestamped as per new requirements.

    • Arriving within 30mins ensures least amount of damage possible.

    • 24 hour dedicated hotline number for all emergency work.

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    What You Can Expect From Your Plumbing Service Report.

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    At the end of the day, not everyone has studied for six years to be a plumber, and we cannot expect everyday people to understand what has been typically written by most plumbers. We have invested in the latest technology and apps to be able to visually show our clients the options they are choosing.

    This all starts with our clients being in full control of the decisions they are making and the understanding the issue they are presented with. We find that it’s much easier to write a simple report with the important facts, less plumbing lingo, and more useful pictures that can be used as a visual aid, rather than an in-depth six-page essay on a blockage drain (which is totally unnecessary).

    We will guide you, step-by-step through our recommendation on the best way to tackle your plumbing issue and get the job done quickly and efficiently with the least amount of disruption to your home or property.

    This way it’s transparent and we know our clients will be left satisfied knowing exactly what they are paying for and what is going on with their home plumbing. To top it off, Proximity Plumbing provides a hard copy of all quotations, invoices & CCTV footage of the work undertaken a warranty and reference. This way it’s a peace of mind so our clients can always refer back to it.

    We leave nothing to chance. We are up to date with the current industry rules, compliance and regulations to help provide a professional and unique service that considers the needs of strata owners and strata managers.

    We know that strata and community living is unique in many ways, especially since the latest covid 19 pandemics. It is essential to have strata industry specialists who are trained to understand the individual needs of those properties and their owners. This ultimately minimises confusion, misunderstanding and delivers a more efficient outcome.

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