Proximity Plumbing

Covid-19 Safety Precautions

Courtesy Isn’t The First Thing People Think When It Comes To Plumbing, But It’s One Of The Most Important Tools We Carry!

PROXIMITY PLUMBING 3X LOCAL AWARD WINNERS

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Covid 19 Plumber

Sydney Plumbing Covid-19 Safety Update

Like all Australians, we are closely monitoring the latest developments in relation to covid-19. I wanted to reach out personally to let you know that proximity plumbing is here to support you over this challenging period. Our team are going above and beyond in terms of cleanliness and safety as per the guidelines of the NSW Government and the department of health.

We are committed to the health and safety of both our clients and our employees, and we are also mindful of playing our part to support the Australian government efforts to contain the spread of the virus. We take this responsibility seriously, and as the situation unfolds, we will continue to ensure we have in place the most robust plan possible. We are extremely proud of our 100% safety record and our constant efforts to adhere to the highest possible standards of cleanliness, sanitation, and hygiene.

We Take Covid Precautions Seriously

Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe:

All of our visiting plumbers will be following strict social distancing rules in the event of coming to your home. We are paying close attention to all of the new information and changes that are happening on an almost daily basis, so whether the recommended distances are 1 metre, 1.5 metres, or 2 metres, you can be assured that we won’t be breaching on of these rules when moving around your home. We ask that you and your family to keep as much distance from our technicians as possible.

These precautions are to keep both all of our clients and our staff safe as we always committed to delivering high quality and safe services. 

Proud Members Of Industry Associations

We pride ourselves on our proactive commitment toward industry best practises. We play an active role in maintaining the highest standards throughout the plumbing  industry. We have accredited members and longstanding supporters of: 

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Proximity Plumbing Requests All Customers

It is up to everyone to play their part in stopping the spread of COVID-19. Therefore, Proximity Plumbing humbly requests that all customers notify us immediately if any of the following apply to them:

  • You have been diagnosed with COVID-19.
  • You are experiencing flu-like symptoms, including a fever and dry cough.
  • You are currently in self-isolation.
  • You arrived in Australia after midnight 15 March 2020. If so, you must self-isolate for a minimum of 14 days.
  • You have, or suspect, you may have been near someone diagnosed with COVID 19 or displaying COVID-19-like symptoms.
  • You have recently travelled and are exhibiting COVID-19 signs.

If any of the above apply to you, please advise our friendly staff when booking your next plumbing service.  We encourage all customers to take care and seek assistance when feeling unwell or overwhelmed. We are all in this together and, if we look after one another, we can defeat COVID-19 together.

 

65% Of Our Business Is Word Of Mouth & Repeat Customers We Pride Ourselves On The Feedback We Receive!

Plumbing Charges During Covid 19

Proximity Plumbing will remain offering our $0 Call out to all residents throughout the pandemic.  We have opted to not increase our callout fees during this time as we understand a lot of families are struggling enough as it is. We will be keeping our low cost, affordable pricing as-is for the foreseeable future and are happy to provide financial support for those clients who need works completed but may not have the funds to do so. We understand that this is a stressful time and that is why we are also offering special payment plans for those most affected by the coronavirus. 

Due to the large number of emergency plumbing requests and questions we are receiving, we have created a dedicated emergency hotline number for the community to ring and ask any questions.  Our emergency plumbers are always available 24/7 to help fix blocked drains and other plumbing issues that you may have during the pandemic.

Plumbing Charges During Covid 19

Our Relationships

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Recent Community Events

We are incredibly grateful for your generous donation. Your contribution will make a significant impact on our organization and the work we do. We rely on the support of individuals like you to help us continue our mission and make a positive difference in the community. Your generosity will help us continue to provide essential services, support programs, and make a meaningful impact on the lives of those we serve.

Your donation will help us to continue to provide education, resources, and support for those in need. With your help, we can continue to make a positive change in the community and help individuals and families to thrive. We are so thankful for your support and it is because of people like you that we are able to make a real difference in the world.

Recent Community Events

Recent Community Events

We are incredibly grateful for your generous donation. Your contribution will make a significant impact on our organization and the work we do. We rely on the support of individuals like you to help us continue our mission and make a positive difference in the community. Your generosity will help us continue to provide essential services, support programs, and make a meaningful impact on the lives of those we serve.

Your donation will help us to continue to provide education, resources, and support for those in need. With your help, we can continue to make a positive change in the community and help individuals and families to thrive. We are so thankful for your support and it is because of people like you that we are able to make a real difference in the world.

Recent Community Events

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$O Call Out Fee For Sydney Plumbing

We like to keep it simple from the start with an obligation free $0 Call Out Fee. Whether you call us direct or fill in a contact form, we do not charge for our initial call-out. We will come to your house and investigate your problem free of charge. We will then provide you with a full quote to ensure it's clear from the start what your plumbing service will cost.

You are in control - if you are happy with the price provided, our plumbers will start immediately. If you are not satisfied with the proposal, there is no obligation and no call out fee required for our time and advice. We also offer all clients a complimentary home plumbing inspection to ensure no hidden surprises in the future, this is a great way to ensure you have preventative measures in place.

We are passionate about making the entire process as transparent and straightforward as possible which starts with contacting your local emergency Sydney plumbing company 24 hours a day.

At the end of the day, all you want is a reliable plumber that is transparent and problem solves your issue and that is exactly what we do and who we are, check out the latest blog on all things you need to know before engaging a Sydney plumber.

Are All Plumbers The Same?

Not all plumbers were created equal! Unfortunately, like many things in life, you get what you pay for. Plumbers that often promote cheap prices, in turn, often provide a cheap or inferior service. The sales tactic is to lure you in first with low prices, then add a lot more onto the job once onsite. In reality, it leaves most customers wishing you stuck with your gut and went with a more reputable company that maybe was more expensive.

It's essential to do some research and shop around when choosing a plumber since the right plumber can help you save time and money in the long run by doing the job correctly the first time, while a bad plumber can end up costing you more in the long run if they make mistakes or their work is not up to par.

We encourage that if it’s a bigger job like a sewer rehabilitation or Pipe Relining to get multiple quotes and compare apples for apples. This way, you can see the the difference that sets us apart from every other plumbing company & so you can see we are generally providing you with tremendous service, prices, and ultimately great value.

We Specialise In The Following Sydney Plumbing Services

Our Master Plumbers can help you with any plumbing requirements. From repairs and replacements to new installations, we are able to provide you with a comprehensive plumbing service at competitive prices. So, if you’re looking for a ‘plumber near me’, or need 24 hour local plumbing services in Sydney? Why not give Proximity Plumbing a call today.

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Frequently Asked Questions About Covid 19

  • Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe:

    A true plumbing emergency is restoring water, preventing water damage, alleviating a blocked drain, and restoring a waste connection to protect public health, the safety of an individual or to prevent damage to property. It is not uncommon to make an irrational decision as you feel the plumbing emergency may pose a risk to you and your home and you need a Sydney plumber who is available to help right away. Defining what can wait until the following day for attention is often hard under stressful times and you often need to make a quick decision about who to contact and what to do..

    Here is a list of plumbing emergencies:

    We understand this is a difficult and uncertain time for all, however as a provider of essential plumbing services we assure you that we are remaining up to date and adhering to all expert advice by Health and Government authorities, in relation to any actions and procedures regarding the COVID-19 pandemic. It is our priority to ensure your health and safety along with that of our staff and the wider community

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • • Max 2 people.
    • sit separate where possible (back passenger vs driver seat).
    • keep windows down to circulate air.
    • always wear a mask.
    • wipe down surfaces touched by passengers.

    We understand this is a difficult and uncertain time for all, however as a provider of essential plumbing services we assure you that we are remaining up to date and adhering to all expert advice by Health and Government authorities, in relation to any actions and procedures regarding the COVID-19 pandemic. It is our priority to ensure your health and safety along with that of our staff and the wider community.

    We kindly ask you if you have been in contact with someone who has been a confirmed case of the highly contagious covid-19 that you inform our friendly staff over the phone so we can come equipped. If you require any plumbing work completed during this time rest assured, we will continue offering the highest quality of customer service, emergency callouts, and continuing our services to local Sydney businesses and residence.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order.

    In our lockdown situation, hiring a local plumber is more important than ever. You want to choose a team who lives and works in your local area, and not someone from further afield who may be travelling from a hotspot with high community spread numbers of Covid like the current lockdown for western Sydney, if you are looking for a local eastern suburbs plumber, we suggest you choose a local like us- Proximity Plumbing.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Yes, all of our tradesmen are getting regularly tested to ensure we are keeping the community safe and uninfected.

    We have also created a Covid 19 Safety list:

    COVID-19 Safety List

    • None of our plumbers has travelled overseas or interstate in the last 14 days.
    • Each one of our team members has completed an infection control training course provided to us by the Australian government.
    • Our plumbers have been trained to respect your personal space. This means standing well back (more than 2 metres) when discussing the job in person.
    • Each team member will be using hand sanitiser before and after all our jobs.
    • If you require any plumbing work completed during this time rest assured, we will continue offering the highest quality of customer service, Emergency callouts, and continuing our services to local Sydney residents.
    • In addition to washing their hands, our plumbers wear a new pair of disposable plastic gloves on every job that they are required to work indoors.
    • Our vehicles are now sanitised at least twice a week using a hospital-grade disinfectant.
    • Our plumbers have been trained to recognise any signs of illness and must report to management immediately.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Like all Australians, we are closely monitoring the latest developments in relation to covid-19. I wanted to reach out personally to let you know that proximity plumbing is here to support you over this challenging period. Our team are going above and beyond in terms of cleanliness and safety as per the guidelines of NSW health.

    We are committed to the health and safety of both our clients and our employees, and we are also mindful of playing our part to support the Australian government efforts to contain the spread of the virus. We take this responsibility seriously, and as the situation unfolds, we will continue to ensure we have in place the most robust plan possible. We are extremely proud of our 100% safety record and our constant efforts to adhere to the highest possible standards of cleanliness, sanitation, and hygiene.

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The risk of catching the COVID-19 virus from the faeces of an infected person appears to be below.

    There is some evidence that the COVID-19 virus may lead to intestinal infection and be present in faeces. Approximately 2−10% of cases of confirmed COVID-19 disease presented with diarrhoea (2−4), and two studies detected COVID-19 viral RNA fragments in the faecal matter of COVID-19 patients (5,6).

    However, to date, only one study has cultured the COVID-19 virus from a single stool specimen (7). There have been no reports of faecal−oral transmission of the COVID-19 virus.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The virus that causes coronavirus disease 2019 (COVID-19) spreads mainly from person to person in respiratory droplets released when someone with the virus coughs, sneezes or talks. Less commonly, airborne transmission can occur. This happens when very small virus particles linger in the air for minutes to hours, potentially infecting others who are in the same area — even if the infected person is far away or has left the space.

    Water or swimming does not transmit the COVID-19 virus
    The COVID-19 virus does not transmit through the water while swimming. However, the virus spreads between people when someone has close contact with an infected person.

    The virus that causes COVID-19 hasn't been detected in drinking water. Water treatment facilities have processes to filter and disinfect water before it goes into your home.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Laboratory studies of surrogate coronaviruses that took place in well-controlled environments indicated that the virus could remain infectious in water contaminated with faeces for days to weeks. A number of measures can be taken to improve water safety, starting with protecting the source water; treating water at the point of distribution, collection, or consumption; and ensuring that treated water is safely stored at home in regularly cleaned and covered containers.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • The short answer is yes if deemed an emergency:

    Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe.

    The Following plumbing is deemed an emergency and an essential service to every household.

    Here is a list of plumbing emergencies:

    Proximity Plumbing will remain to offer our $0 Call out to all residents throughout the pandemic. We have opted to not increase our callout fees during this time as we understand a lot of families are struggling enough as it is. We will be keeping our low cost, affordable pricing as-is for the foreseeable future and are happy to provide financial support for those clients who need works completed but may not have the funds to do so. We understand that this is a stressful time and that is why we are also offering special payment plans for those most affected by the coronavirus.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Yes. As a service that supports ongoing provision and maintenance of gas, water, sewerage and waste services, plumbers are permitted to remain open for work during this period, as long as they abide by the government health and safety guidelines (such as proper use of PPE, following hygiene protocols and maintaining social distancing).

    Here is a list of plumbing emergencies:

    Examples of non-essential plumbing work may include:

    • Cosmetic issues with tapware, such as upgrading a mixer.
    • Change of mind on a working product, such as updating to a more modern fixture, replacement of a perfectly fine working piece like a vanity replacement.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • For the most part, plumbers are still working in Australia to help maintain homes, the NSW premier Gladys Berejiklian did reveal which services are considered essential listing trades (plumbers, electricians) as essential workers. This means we're still able to come to your home as long as we're following strict social distancing laws and have completed the Infection Control Training Course.

    The following maintenance work can be completed in a person home:
    • Ensure clean running water.
    • Clear sewer drains (to ensure shower, toilet, sink) run freely.
    Gas detection.
    Hot water repairs, change over if currently not working.

    Below are examples you can use as a guide to help you determine if the client's request is considered emergency plumbing work:

    Here is a list of plumbing emergencies:

    Maintenance to Wastewater Infrastructure: Any routine maintenance work on Wastewater systems is also an essential service as this is classified as high risk to the community.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

  • Yes, As a service that supports ongoing provision and maintenance of gas, water, sewerage and waste services, plumbers are permitted to remain open for work during this period, as long as they abide by the government health and safety guidelines (such as proper use of PPE, following hygiene protocols and maintaining social distancing).

    these precautions are to keep both our clients and our staff safe as we are always committed to delivering high quality and safe services.

    The next time you are in a plumbing situation, do not hesitate to contact your trustworthy local eastern suburbs plumber.

    We are a genuine 24/7 emergency Sydney plumbing company ready to serve the community and assist in any way we can for the local community.

    If you prefer to come in and meet in person, you can visit Emily & Courtney at our head office in Dover Heights NSW 2030 or Contact Your Local Emergency Sydney Plumbing Company On 9388 7292/ 0420 102 394 or if can find out more ant landlords and tenants via our website link here:

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